GuruPlay Casino - Player can't log into his account and claim a bonus.

I registered as requested, and was told there was a bonus but when I try to enter the no deposit bonus, it says my email does not exist

Dear Rosaura,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with GuruPlay Casino.

I tried to check the website but it's currently under maintenance.

However in our review https://casino.guru/guruplay-casino-review

We inform players the casino isn't accepting players from Brazil. Could you please advise if you deposited any money in the casino or were able to contact support about the issue?

I'll await your reply.

Best regards,

Tomas

Dear Rosaura,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.