Dear Petronela,
first of all I greatly appreciate your prompt reply and your support and help for considering my request , In response to your questions in order , Yes that's true the withdrawal is still pending inside my account without being processed.( it is mentioned on the website up to 48 hours after the Withdrawal request they sent me a notification message that the withdrawal process will take between 7 and 21 working days)
They didn't giving any special advice , just a repeated sentence
They have told me that they have no influence on financial department and they can not telling the exact date and the only
thing they used to say after every two or three weeks: " Don't worry we have sent a reminder to the financial department And you will soon receive your money".
after all my Numerous requests, I asked them to let me personally
talk to the financial department, they said it is not possible and
they will send me an email if they have updated my case but
From the way of their repeating words and avoiding to specify
the exact date of sending my money seems that they are wasting
time to make me tired and stop me for receiving my winning funds
I will do my best to get my money and my reaction to those who
intend to defraud me will be very serious and goldenpharaoh will
be prosecuted .
in my opinion there is no internal casino system issue, or it’s related to my account only , for more information please check their TRUSTPILOT and as you mentioned i will forward you all
relevant communication with goldenpharoah.bet
Sincerely yours ,
SM.K***** F*******
Dear Petronela,
first of all I greatly appreciate your prompt reply and your support and help for considering my request , In response to your questions in order , Yes that's true the withdrawal is still pending inside my account without being processed.( it is mentioned on the website up to 48 hours after the Withdrawal request they sent me a notification message that the withdrawal process will take between 7 and 21 working days)
They didn't giving any special advice , just a repeated sentence
They have told me that they have no influence on financial department and they can not telling the exact date and the only
thing they used to say after every two or three weeks: " Don't worry we have sent a reminder to the financial department And you will soon receive your money".
after all my Numerous requests, I asked them to let me personally
talk to the financial department, they said it is not possible and
they will send me an email if they have updated my case but
From the way of their repeating words and avoiding to specify
the exact date of sending my money seems that they are wasting
time to make me tired and stop me for receiving my winning funds
I will do my best to get my money and my reaction to those who
intend to defraud me will be very serious and goldenpharaoh will
be prosecuted .
in my opinion there is no internal casino system issue, or it’s related to my account only , for more information please check their TRUSTPILOT and as you mentioned i will forward you all
relevant communication with goldenpharoah.bet
Sincerely yours ,
SM.K***** F*******
Edited by a Casino Guru admin