Dear skoenneker,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Gizbo Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please share a screenshot, link, or other record of the bonus you activated on your account with the specific bonus rules identifiable?
- Could you please share your communication with the casino regarding the issue? My email is tomas@casino.guru
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Dear skoenneker,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Gizbo Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please share a screenshot, link, or other record of the bonus you activated on your account with the specific bonus rules identifiable?
- Could you please share your communication with the casino regarding the issue? My email is tomas@casino.guru
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas