HomeComplaintsGGBet Casino - Player’s withdrawal has been delayed.

GGBet Casino - Player’s withdrawal has been delayed.

Amount: 9,000,000 ₫

GGBet Casino
Safety Index:High
Submitted: 17 Apr 2023 | Case closed : 11 Jun 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from Vietnam has requested a withdrawal. The payment had seemed to be delayed. After some time, player has stopped responding.

Public
Public
1 year ago

ggbet withdrawal takes too long. It's taking too long and the money still hasn't been transferred to my bank account

Public
Public
1 year ago

Dear hoangminh,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please specify how many days ago was your withdrawal requested and if you’ve accumulated your winnings with or without an active bonus?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it. Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

Private
Private
1 year ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Public
Public
1 year ago

Ggbet It took too long and I still haven't received the money.

Public
Public
1 year ago

Hello hoangminh

Can you please specify the disputed transaction ID?


Regards

Private
Private
1 year ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Public
Public
1 year ago

ggbet help me


Public
Public
1 year ago

Dear hoangminh,

Could you please clarify how many days ago was your withdrawal requested?

Public
Public
1 year ago

i entered my withdrawal order 3 days ago and still have not received the money in my bank account. Ggbet withdrawal is too slow.

Withdrawal ID: 66b6d5db-c80b-46f4-a2af-cc3ff9d96968

Public
Public
1 year ago

ggbet help me


Public
Public
1 year ago

I fully understand your frustration, hoangminh. However, I will set the timer for additional 7 days allowing to casino two full weeks to process the payment and if there’s no development by then, we will intervene. Let’s stay positive and wait for the good news regarding your withdrawal. Thank you in advance for your patience.

Public
Public
1 year ago

It took too long but ggbet hasn't transferred money to my bank account

Public
Public
1 year ago

ggbet please help me


Public
Public
1 year ago

Ggbet help

Public
Public
1 year ago

I requested a withdrawal a long time ago but the money has not been transferred to my bank account

Public
Public
1 year ago

ggbet it's been too long and the money hasn't been transferred to my bank account

Public
Public
1 year ago

ggbet please help me

Public
Public
1 year ago

ggbet withdrawal is too slow. The money has not been transferred to my bank account yet

Public
Public
1 year ago

I requested a withdrawal a long time ago but the money has not been transferred to my bank account

Public
Public
1 year ago

Thank you very much, hoangminh, for providing all the necessary information. I will now transfer your complaint to my colleague Pavel (pavel.k@casino.guru) who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.  

Public
Public
1 year ago

ggbet doesn't pay me

Public
Public
1 year ago

Hello, hoangminh!

Thank you for your patience. Now I will be taking care of your complaint and I hope that together we will resolve the problem.

I would like to invite the casino to give them a chance to explain their side of the situation.

Thank you!

Private
Private
1 year ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Public
Public
1 year ago

ggbet doesn't pay me😭😭😭

Public
Public
1 year ago

ggbet please return the amount of 10,120,000 VND to me 🥺🥺🥺

Public
Public
1 year ago

ggbet please pay me😭😭

Public
Public
1 year ago

ggbet please give me back my money

Public
Public
1 year ago

ggbet please pay me. You guys have kept my money for over 16 days now. Please give me my money back

Public
Public
1 year ago

ggbet please give me my money back

Public
Public
1 year ago

ggbet please give me back my money😭😭😭

Public
Public
1 year ago

ggbet please return the amount of 10,120,000 VND to me 😰

Public
Public
1 year ago

ggbet please give me my money back😰😰😰

Public
Public
1 year ago

We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.

Public
Public
1 year ago

ggbet please return the amount of 10,120,000 VND to me 🥺🥺🥺

Public
Public
1 year ago

It's been more than 20 days and I still haven't received my money. ggbet cheats players.

Public
Public
1 year ago

ggbet is a scammer, stealing player money. Give me back 10,120,000 VND quickly

Public
Public
1 year ago

Hello,


The delay in processing the transaction is on the side of the payment system. We sent them a request, and we expect their solution in the near future.


Kind Regards

Public
Public
1 year ago

GGBet team, can you give any approximate timeframe in which the withdrawal should be processed?

Public
Public
1 year ago

Hello all,


I am glad to inform you that the transaction has taken final status and the money has been paid to the player.


Dear hoangminh, thank you for your patience and sorry for the delay.


Kind Regards

Public
Public
1 year ago

Thank you. GGBet team!


Hoangminh, please, let us know if you have received your funds yet!

Public
Public
1 year ago

hoangminh, have you received your funds?

Public
Public
1 year ago

Dear hoangminh,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news