HomeComplaintsGGBet Casino - Player's bet hasn't been placed.

GGBet Casino - Player's bet hasn't been placed.

Amount: 25 R$

GGBet Casino
Safety Index:Low
Submitted: 06 Jan 2022 | Case closed : 25 Jan 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from Brazil placed a sports betting bet. It disappeared and hasn't been refunded. Since this complaint was sports betting related and the player didn't reply, we decided to reject it.

Public
Public
2 years ago
Translation

I'm having one more problem with the casino in question. This time I made a very small sports bet.


ID = 4jpdhBxGRPyzvhbX2d53t2HXP04MJkAAACspAwCG


The game didn't happen and the casino that was supposed to at least reverse the bet is automatically refusing to return the money.


It's a casino full of problems, such as wrong results being corrected live SECONDS later, causing you to bet on WRONG results (This has happened about 3 times with me, but I let it go).


I am making this complaint despite the low amount because I am happy to complain about this casino junk

Automatic translation:
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2 years ago

Dear MarllonSales,

After reading your complaint we’ve realized that this complaint is sports betting related, but please correct me if I am wrong. As you might know, our forum Casino.guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue. Please, do not hesitate to let me know if there is anything else I could help you with.

Thank you very much for your understanding.

Best regards,

Kristina

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2 years ago

Dear MarllonSales,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

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2 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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