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General Casino Review

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General Casino has been closed and no longer operates.

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Holigan Vision B.V.
2019
> $1,000,000
OverviewUser reviews0Safety Index explainedDiscussion1

Casino closed

General Casino has been closed and no longer operates.

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General Casino Review

In this review of General Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. General Casino has an Above average Safety Index that sits at 7.5, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Keep reading our General Casino review to learn more about this casino and decide whether it is a good choice for you.

Is General Casino fair and safe? Safety Index explained

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our General Casino review, we extensively examined and analyzed the Terms and Conditions of General Casino. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.

Considering our estimates and the factual data we have collected, General Casino appears to be a one of smaller online casinos. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

Based on our findings, no important casino blacklists feature General Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

All in all, when combined with other factors that come into play in our review, General Casino has landed an Above average Safety Index of 7.5. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.

Terms and Conditions of General Casino

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of General Casino to be mostly fair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding General Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We have found no relevant complaints about this casino.

User feedback and reviews of General Casino

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Unfortunately, we do not have any user reviews of General Casino in our database yet. If you have had a positive or negative experience with this casino, you can be the first one to review and rate it on our website.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Licenses and company information

General Casino is owned by Holigan Vision B.V., and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.

General Casino is licensed by Curaçao Gaming Control Board in Curaçao.

Payment options, withdrawal limits and win limits

General Casino supports 12 deposit methods. This includes: VISA, Mastercard, QiWi, WebMoney, Bitcoin (BTC), Tele2, Perfect Money, AdvCash, BeeLine, MTC (RU), Megafon, МИР - Mir.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
RUB 250,000 per day No win limit
RUB 2,500,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The options available at General Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Russian Yes Yes Yes24/7

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at General Casino, your account, withdrawals, or anything else. According to our tests and collected information, General Casino has a good customer support.

General Casino casino games and slots

Players can enjoy these types of casino games at General Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports.

Casino games supplied by 54 game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, Booongo (BNG), MrSlotty, Relax Gaming, Genii, Gamshy, Platipus, We Are Casino, Ganapati, Spinmatic, Spadegaming, OneTouch, Kiron Interactive, TrueLab Games, Reel NRG, DLV, Betsolutions, Mascot Gaming, Amusnet (EGT), TVBet, Kalamba Games, Green Jade Games, SimplePlay.

General Casino bonuses and promo codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from General Casino based on the data from our database.

Note: Take a look at our designated General Casino bonuses page for more details about this casino's bonus offers.

Games

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
No jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
No crash games

Language options

English website
English customer support
English live chat

Game providers

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Apricot (Microgaming)
  • Big Time Gaming
  • ELK Studios
  • Yggdrasil Gaming

Positives

  • Live chat support is available 24/7
  • Live dealer games are available

Negatives

  • Relatively new casino, not yet proven by time

Interesting facts

  • Small casino popular in Russia
Author & Guarantor: Yullia Kus Last updated: 23 Sep 2020 Anything incorrect or missing? Let me know
Casino Bonuses

General Casino bonuses

Browse all bonuses offered by General Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (0)

User reviews of General Casino

This is a place to share experience with General Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
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Safety Index explained

Safety Index of General Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of General Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about General Casino and related casinos (0)

0All0Opened0Not solved0Solved0Rejected
This tab does not contain any complaints

We do not have any complaints about General Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.

Discussion

General Casino Discussion

Discuss anything related to General Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

General Casino payment methods

Browse an overview of payment methods supported by General Casino, along with related limits and fees associated with transactions to or from your casino account.

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal TimeMore info
VISAVISA Not Available 1,000 руб - 75,000 руб
3 days
MastercardMastercard Not Available 1,000 руб - 75,000 руб
3 days
QiWiQiWi 1,000 руб - 15,000 руб
1,000 руб - 15,000 руб
3 days
WebMoneyWebMoney Not Available 1,000 руб - 50,000 руб
3 days
Bitcoin (BTC)Bitcoin (BTC) 1,000 руб - 150,000 руб
1,000 руб - 150,000 руб
3 days
Tele2Tele2 1,000 руб - 10,000 руб
1,000 руб - 10,000 руб
3 days
Perfect MoneyPerfect Money 1,000 руб - 30,000 руб
1,000 руб - 30,000 руб
3 days
AdvCashAdvCash 1,000 руб - 50,000 руб
1,000 руб - 50,000 руб
3 days
BeeLineBeeLine 1,000 руб - 10,000 руб
1,000 руб - 10,000 руб
3 days
MTC (RU)MTC (RU) 1,000 руб - 10,000 руб
1,000 руб - 10,000 руб
3 days
MegafonMegafon 1,000 руб - 10,000 руб
1,000 руб - 10,000 руб
3 days
МИР - MirМИР - Mir Not Available 1,000 руб - 75,000 руб
3 days
Currencies
USD,EUR,RUB
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