OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion

Michaela S.

07/2026

Read our PlayOJO Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio

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Pros and cons

Good selection of game providers
Mobile casino application for iOS
Various responsible gaming options available
Payments by PayPal are available

Live chat support is not available 24/7

Casino screenshots

PlayOJO Casino Review

PlayOJO Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

Our findings went into the casino's Safety Index. This is our score for how safe and fair an online casino is. When playing at a casino with a higher Safety Index, players are less likely to experience issues with gameplay or withdrawals. PlayOJO Casino has a High Safety Index of 8.6, which makes a recommendable option for most players in terms of fairness and safety. Find out if PlayOJO Casino is the right casino for you by reading the rest of our review.

Is PlayOJO Casino fair and safe? Safety Index explained

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of PlayOJO Casino, we read and assessed Terms and Conditions of PlayOJO Casino in-depth. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.

Based on our estimates or gathered data, PlayOJO Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

As far as we are aware, no relevant casino blacklists mention PlayOJO Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All in all, when combined with other factors that come into play in our review, PlayOJO Casino has landed a High Safety Index of 8.6. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Note: As far as we are aware, PlayOJO Casino is interconnected with 47 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of PlayOJO Casino.

Terms and Conditions of PlayOJO Casino

Each time we review a casino, we go through its Terms and Conditions to check how fair they are. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of PlayOJO Casino to be somewhat unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Complaints from players about PlayOJO Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We currently have 16 complaints directly about this casino in our database, as well as 17 complaints about other casinos related to it. Because of these complaints, we've given this casino 4,524 black points in total, out of which 354 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

PlayOJO Casino user feedback and reviews evaluated

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Judging by the 18 user reviews given to PlayOJO Casino, it has a Mixed User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Licenses and company data

PlayOJO Casino has estimated annual revenues higher than $100,000,000. This makes it a very big online casino according to our classification.

PlayOJO Casino has been granted a gambling license in Germany issued by Gemeinsame Glücksspielbehörde der Länder.

Payment methods, win and withdrawal limits

PlayOJO Casino supports 7 payment options. This includes: VISA, Mastercard, Trustly Pay, PayPal, PaySafe, ApplePay, Klarna.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits	Win limits
Unlimited	No win limit

Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. In the table below, you can see an overview of language options at PlayOJO Casino.

Language	Website	Customer support	Live chat
German

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at PlayOJO Casino, withdrawals, and other potential areas of concern. Judging by the responses we have received, we consider the customer support of PlayOJO Casino to be average.

PlayOJO Casino casino games and slots

PlayOJO Casino offers these types of casino games: Slots, Jackpot games.

Casino games from 26 game providers are offered. This includes NetEnt, Nolimit City, Play'n GO, Merkur Gaming, Blueprint Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Playson, ELK Studios, Push Gaming, Wazdan, Booming Games, Relax Gaming, edict, Greentube, Hölle games, Synot Games, Peter & Sons, Gamomat, Apparat Gaming, Green Jade Games, Games Global, Bragg Gaming, Hacksaw Gaming.

PlayOJO Casino bonuses and promo codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.

We currently have 1 bonus from PlayOJO Casino in our database:

50 EXTRA SPINS on Book of Dead

Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.

Company info

Operator Skill On Net Limited
Platform SkillOnNet
Established 2020
Estimated annual revenues > $100,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PlayOJO Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics

Terms and conditions

Somewhat unfair

Issues found: 7

Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size

Very big casinoVery big group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio

Very good

Total complaints: 68

Opened 0
Unresolved 0
Resolved 22
Rejected 46

Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists

None

If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

Other factors

Neutral

There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

Licensing authorities

Germany (GGL)
Verified

Unfair terms and conditions

Low-risk play may lead to winnings being confiscated
Show full rule and our analysis
Low-risk play may lead to winnings being confiscated
Show full rule and our analysis
Use of the Martingale betting strategy may result in confiscated winnings
Show full rule and our analysis
Detection of some betting techniques while wagering bonuses may result in confiscated winnings
Show full rule and our analysis
Winnings may be forfeited if card counting strategies are detected
Show full rule and our analysis
Players who only deposit when bonuses are offered risk losing their winnings
Show full rule and our analysis
Low-risk play may lead to winnings being confiscated
Show full rule and our analysis

Complaints about PlayOJO Casino

All(68)
Opened(0)
Unresolved(0)
Resolved(22)
Rejected(46)

Player's account has been closed.

Disputed amount: C$1,464

Player is facing withdrawal issues.

Disputed amount: C$519

Player claims that payment has been delayed.

Disputed amount: C$1,298

Player's withdrawal is delayed and funds are missing.

Disputed amount: C$7,000

Player believes that their withdrawal has been delayed.

Disputed amount: £41

Player's winnings are blocked from withdrawal.

Disputed amount: C$9,000

Player's winnings have not been recorded correctly.

Disputed amount: C$58

Player’s account has been closed with no explanation.

Disputed amount: £1

Player’s account is closed with no explanation.

Disputed amount: 100 kr.

Player is facing app malfunction issues.

Disputed amount: C$600

Show all

Submit a complaint

Games

Explore the game selection available at PlayOJO Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

Game types

Games
Live games

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

Poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Available: 2 Not Available: 13

Game providers

Show all (26)

Casino Bonuses

PlayOJO Casino bonuses

Browse all bonuses offered by PlayOJO Casino, including their no deposit bonus offers and first deposit welcome bonuses.

No bonuses available for players from Ohio

Unfortunately, it seems that PlayOJO Casino does not offer any bonuses to players from your country.

Loyalty program

PlayOJO Casino offers a loyalty program to its users. Here is what you can get for achieving a higher status:

Personal managerBirthday giftHigher withdrawal limitsFaster withdrawalsExclusive eventsExclusive bonuses

Payment methods

Payments

Browse an overview of payment methods supported by PlayOJO Casino, along with related limits and fees associated with transactions to or from your casino account.

Payment methods

Transaction limits

Withdrawal limits

Not limited for EUR

Win limits

Unknown

Currencies

Traditional

Supported Fiat currencies.

EUR

Customer support

Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

Language options

Website

Available in 1 language

German

Live chat

Available in 1 language

German

Customer support:

Available in 1 language

German

Live chat rating

Subpar

Average response time: 5m

Based on 6 tests

25 Jun 2026

Michaela S.

Subpar

21 Nov 2025

Michaela S.

Not measured

Subpar

19 May 2025

Burak O.

Not measured

Subpar

07 Aug 2024

Michaela S.

Not measured

Subpar

31 May 2023

Endri K.

Not measured

Subpar

15 Mar 2022

Burak O.

Not measured

Subpar

User reviews

User reviews of PlayOJO Casino

This is a place to share experience with PlayOJO Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Mixed

Rated by 18 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 2 months ago

The casino impresses with its games, navigation, deposit speed, and customer support. However, there are occasional minor hiccups that slightly detract from the experience.

The casino pleases with games
Navigation

Sometimes there are small freezes

• 5 months ago

*Update: I have been paid the money that was in the account by customer service, but still no answer as to why my account was permanently closed.

My account was suddenly closed without any explanation or prior email. The account still had 200 DKK, of which 100 DKK was my own deposits. The casino has not given any reason for the closure, nor have they refunded my money.

It is deeply unprofessional to close an account without communication and at the same time withhold funds that the user has deposited themselves. I have now had to contact them directly, and if there is no solution, I will have to take it to the bank.

If you are in the same problem, I would advise you to threaten "legal actions" otherwise you will not get your money back from those scammers.

There is honestly nothing positive about this casino.
Der er ærligt talt intet positivt over det her casino

No response to customer service email
Ingen svar på kundeservice mail
Live chat is people from Asia who can't figure out their jobs
Live chat er folk fra asien som ikke kan finde ud af deres arbejde
Bans your account if you don't follow their "fair-play" rule
Udelukker din konto hvis du ikke følger deres "fair-play" regel
Holds funds in your account
Tilbageholder midler på din konto
Refuses to pay out and creates 1000 problems so it is difficult to pay out
Nægter at udbetale og skaber 1000 problemer så det er svært at udbetale
Extremely bad website design
Ekstremt dårligt website design
Cheating and deceiving with terms of use
Snyder og bedrager med brugervilkår
I had to threaten to have my bank backcharge my money from the casino, as well as make a bad review before they would even bother to contact me.
Jeg skulle true med at få min bank til at backcharge mine penge fra casinoet, samt lave en dårlig anmeldelse før de gad tage kontakt til mig

• 10 months ago

I became a VIP, but was suddenly removed from the VIP list within a month without any notice. They should have given advance notice. Deposits were fast, but withdrawals were slow. The bonuses were so poor that I can only imagine they are struggling financially.

I became a VIP, but it only took a month.
VIPになったが、ものの1ヶ月
No contact when VIP status is removed, few Play 'n Go games, no birthday bonus, few withdrawal options, slow customer support.
VIPが外れるとき連絡なし
Bonuses are poor.
プレインゴーのゲームが少ない
The game stops midway.
バースデーボーナスなし
Business difficulties that go nowhere even when inquired
出金先が少ない
カスタマーサポートが遅い。
ボーナスが貧弱。
ゲームが途中で止まる。
問い合わせしても話にならない
経営難

• 10 months ago

They only accept drivers licenses and passports for id verification. Ive used my ontario photo id perfectly fine everywhere else, but they recently changed their verification method/policy and if you dont have a drivers license or passport, you wont be able to withdraw a penny. But ofc they let you deposit as much as you want.
Customer service was incredibly difficult.When i finally got to talk to a human, they’d halfway answer my question and immediately close the chat before i could even reply.
I would have to keep contacting them and opening up new chats, and it ended up taking almost 2 hours to ask 3 questions.

No wagers (Also turns out to be a negative since there’s never any big/decent wins)
Incredibly easy to deposit, especially before you’ve verified your ID. Which is required for yo upto withdrawal anything
Good selection of slot games

Only accepts Passports and Drivers License for ID verification methods, no Ontario Photo ID, etc
No wagers cause all slot winnings to be very small and rare.

• 1 year ago

I return to OJO after 5 years and nothing has changed here. Same meager bonuses and promotions. Slots selection is decent but could be better. Only noticed that the player base in tournaments has fallen drastically. What I hate here the most and have never seen in any other online casino is that there is always and warning prompt after closing each slot with "NO" being in large bold font but "YES" being this small hardly noticeable lowercase font under. It's frustrating annoying if changing games often + after closing each game there is a little pop-up game session info, which I can't disable in profile setting.

Giving 1* only because OJO support messed up and sent my withdrawal to old bank without asking me. Now I'm in a long process in recovering the funds.

Freeroll tournaments;
Decent withdrawal speed;
Responsible gambling options.

Only 4 deposit methods;
Some deposit methods have 5% fee;
Some withdrawals have a fee;
Meager amount of bonuses;
Annoying warning prompt.

• 1 year ago

This casino has many slots to choose from. It is easy to deposit. I can trust it because all looks very official - you need to upload your documents for verification and they do it properly. it feels safe

Good bonuses, no wagering
Great monthly Instagram giveaways
Great responsible gambling tools

None

• 1 year ago

Very low return games buffer , you get blocked from playing by the safer gambling team 24/7 and unless you speak to them they won't let you play either way they time you out for 24hrs it's the same questions asked everytime . They are rude about it aswell as it's just a script , if you have a limit for depositing you should not have to speak to them just don't allow anymore deposits but when they say you have a limit if 1700 in a 30 day period then stop you from playing when on a session you've spent 240 there has got to be something wrong . Also when a bonus comes in on live games funny how your bet is not excepted or you lose connection . They boarder line harassment with there so called safer gambling team . Don't waste your money here your just lose anyway . Also any other site I use allow me to gamble to my set limit no problem and they just stop deposits there is no need for interaction with a gambling team if you had the right structure in place I've closed my account and I woukd suggest others do to they will take take take yo suit them Selves on this site . Bonus are always rubbish anyway and there so called benefits of playing there site is the same .

Lots of slots

Harassment from the so called safer gambling team and blocked from playing to suit casino needs for 24hrs. DONT WASTE YOUR MONEY ON THIS CRAP SITE .

• 2 years ago

Win rates are so bad in PLAYOJO. I have been playing casino games for more than 15 years but have never seen that bad winning rates. For almost one year, I lost more than 13K in PLAYOJO. When I talk to the support, they say that it is because of my luck but this cannot be explained with luck in my opinion. You can see my summary and decide for yourself.
They pay in one or two days, which is acceptable.
The support is so slow.
They have deposit bonuses. But rarely, they don’t provide free spins. (Maybe because of a system problem, it is not a big problem)
In summary, unfortunately, PLAYOJO is a regret and I don’t recommend it.
Date Deposit Date Deposit Date Deposit Date Deposit
27-Mar-24 -$200.00 22-Jan-24 -$200.00 01-Nov-23 -$150.00 30-May-23 -$150.00
25-Mar-24 -$200.00 19-Jan-24 -$200.00 31-Oct-23 -$150.00 30-May-23 -$100.00
25-Mar-24 -$200.00 18-Jan-24 -$200.00 30-Oct-23 -$150.00 29-May-23 -$150.00
22-Mar-24 -$200.00 17-Jan-24 -$150.00 30-Oct-23 -$150.00 26-May-23 -$200.00
20-Mar-24 -$200.00 15-Jan-24 -$200.00 26-Oct-23 -$150.00 26-May-23 -$200.00
18-Mar-24 -$100.00 11-Jan-24 -$200.00 25-Oct-23 -$150.00 25-May-23 -$200.00
18-Mar-24 -$200.00 08-Jan-24 -$200.00 23-Oct-23 -$150.00 25-May-23 -$200.00
15-Mar-24 -$200.00 02-Jan-24 -$200.00 16-Oct-23 -$150.00 24-May-23 -$200.00
11-Mar-24 -$200.00 02-Jan-24 -$200.00 10-Oct-23 -$150.00 24-May-23 -$200.00
11-Mar-24 -$500.00 02-Jan-24 -$200.00 10-Oct-23 -$100.00 24-May-23 -$200.00
08-Mar-24 -$200.00 28-Dec-23 -$150.00 10-Oct-23 -$100.00 24-May-23 -$200.00
04-Mar-24 -$200.00 28-Dec-23 -$150.00 10-Oct-23 -$100.00 23-May-23 -$200.00
01-Mar-24 -$200.00 27-Dec-23 -$150.00 10-Oct-23 -$100.00 23-May-23 -$200.00
01-Mar-24 -$200.00 22-Dec-23 -$150.00 10-Oct-23 -$100.00
29-Feb-24 -$200.00 22-Dec-23 -$150.00 06-Oct-23 -$100.00
26-Feb-24 -$100.00 19-Dec-23 -$150.00 14-Aug-23 -$150.00
23-Feb-24 -$500.00 18-Dec-23 -$150.00 16-Jun-23 -$150.00
22-Feb-24 -$500.00 18-Dec-23 -$150.00 16-Jun-23 -$100.00
21-Feb-24 -$200.00 15-Dec-23 -$150.00 15-Jun-23 -$150.00
20-Feb-24 -$200.00 13-Dec-23 -$100.00 15-Jun-23 -$150.00
19-Feb-24 -$200.00 11-Dec-23 -$100.00 15-Jun-23 -$150.00
14-Feb-24 -$200.00 07-Dec-23 -$150.00 13-Jun-23 -$150.00
13-Feb-24 -$200.00 07-Dec-23 -$150.00 13-Jun-23 -$150.00
12-Feb-24 -$200.00 05-Dec-23 -$150.00 12-Jun-23 -$150.00
12-Feb-24 -$200.00 04-Dec-23 -$150.00 12-Jun-23 -$150.00
06-Feb-24 -$200.00 04-Dec-23 -$150.00 12-Jun-23 -$150.00
06-Feb-24 -$200.00 29-Nov-23 -$150.00 12-Jun-23 -$100.00
05-Feb-24 -$200.00 27-Nov-23 -$150.00 09-Jun-23 -$100.00
05-Feb-24 -$200.00 27-Nov-23 -$100.00 08-Jun-23 -$150.00
02-Feb-24 -$200.00 23-Nov-23 -$100.00 08-Jun-23 -$130.00
29-Jan-24 -$200.00 20-Nov-23 -$100.00 08-Jun-23 -$100.00
25-Jan-24 -$200.00 14-Nov-23 -$100.00 05-Jun-23 -$100.00
24-Jan-24 -$150.00 10-Nov-23 -$100.00 05-Jun-23 -$100.00

Date Withdrawal
19-Mar-24 $800.00
04-Mar-24 $400.00
23-Feb-24 $1,100.00
22-Feb-24 $500.00
05-Feb-24 $840.00
19-Jan-24 $600.00
19-Dec-23 $500.00
31-Oct-23 $400.00
09-Jun-23 $600.00
25-May-23 $500.00
23-May-23 $600.00
Total Win $6,840.00

Pays in 1-2 days
Bonuses

Bad winning rates
Slow Support
"Rarely" forget free spins

• 2 years ago

While I don't deposit regularly at PlayOJO, it has been in my bookmarks list since I started onling gambling. I will sporadically deposit here for no particular purpose, mainly just to keep up on the variety of games they offer.

Admittedly, my lifetime spend on this website is very, very low, however, of the time that I did spend while gaming here was generally positive. The interface is bright and easy to use. Depositing is on par with any other provider. I haven't had need to use customer service for any reason, not sure whether that's a positive or a negative.

Nice interface
Good selection of games

I haven't experienced any negatives, however, I don't have a lot of time spent at this casino.

• 2 years ago

The casino offers a wide range of games, from slots to live dealer tables, provided by top-notch developers. There's always something exciting to try.

Fair and Transparent Bonuses
Wide Game Selection
User-Friendly Platform

• 3 years ago

For real, i realy dont know why casino guru give a good reputation to this casino, but, for me, i find that casino customer service are suuuuuper slow !!! They can take one week to reply me !!! Wich is Soo bad, withdrawal are Quick but verification process are very slow and customer service are inexistant

• 3 years ago

They are the best online casino they are on my top 3 best. I love everything about it their online casino amazing the slots very fun and never had any issues when depositing, they always credited me like they should. customer service AAA++++

customer service AAA+++ I deposited through etransfer and i forget to add in the "message code" and so i contacted them and they send it right back to me without any headaches.
You can trust this online casino so thank you for being a honest casino.
they will email you to check up on you just shows they care not just for the money but your well being so thank you for showing this, it shows a lot about this online casino.
payout is SUPER FAST - thank you for that.

I do not have anything negative ... i cant think of anything i did not like they are amazing.

• 3 years ago

This was my first ever online casino I trusted. I still do. They offer a great ever changing selection of current and older slot games as well as many other casino games. Blackjack, roulette, etc. Great bonus system. No playthrough requirements. I always suggest playing it through at least 1x if they give you a bonus. I've deposited as a Canadian for free using etransfer. Never had any issues. Their withdrawal process is a bit much for me though which is why I'm not playing there much anymore. Can take 3-5 days and their step up verification process is really annoying when you win a major jackpot, which I have. Their "kicker" system kind of sucks unless you deposit more than $100, even then they won't give you much for your deposit. But it's more than most other casinos will give. Games are fair. Winnable. I've withdrawn many times at this casino. You can trust them. Just know their verification and support system is all done through email. So I would not really want to play here when so many other casinos offer faster customer service leading to a better customer experience overall.

Good game selection
Legitimate withdrawal
Fair games, winnable
Fun kicker and customer loyalty bonus system
No playthrough requirements on bonuses
They also have an app now which makes things better

Found the software to be a bit slow at times and clunky
Slow as snail customer service
Slow verification process
Slow withdrawal process
This casino is just slow. But you can trust them in the end.
Customer support replies can take up to 24 hours.

• 3 years ago

I have not been able to redeem my vouchers. The documents have been confirmed that this does not prevent the payment of winnings either. The e-mail is not answered when I ask about it. Fortunately, it's only less than a couple of hundred, but I would still like to get my winnings. Please, people, do not play this casino. You will never get your winnings. No need to play.

• 4 years ago

Amazing casino so far but I have some gripes.

Awaiting a withdrawal so will update shortly.

Fair Bonuses (No Wager Req.)
No Withdrawal Minimums
0.06%-0.60% Cashback on Play (dependant on the game)

Terrible Response Time (48+ hrs)
Responsible Betting Features Limited Outside of Jurisdictions Requiring Their Use
Bingo Limited Outside of UK & NI Even with a MGT (Malta) Licence for Bingo

• 4 years ago

for starters. dont misunderstand me. this is easily my favourite casino so its not easy to give it only 2 stars. the no wagering makes ya feel like ur floating on sunshine, theirs a range of bonuses and free spins not to mention tournaments. the reason I gave it 2 stars is simple. since joining I've been cheated countless times out of rewards and bonuses of all kinds every time I get 20 free spins for a dollar the game their for glitches out for the entirety until they expire making any other bonus for that game pointless. and even though I've tried contacting support a great many times I've only received a single email response from them. I've deposited here a great many times already. and I have faith that OJO will get their s*** together one day. but until they do I would strongly recommend playing elsewhere. however if u have no problem with all these flaws. then make sure u try it out cause I cant stop I love it so much haha

uhhhh idk. just awesome.

customer support and bonuses/rewards need serious work

• 4 years ago

Bonuses do not require turnover and there are different deposit bonuses available daily. Some are very good, some rather bad.
Games are good but unfortunately with the usual DE restriction: no autoplay and wait 5 seconds.
Deposit, withdraw no problem with Trustly from € 10.
After a session with a lot of stakes, you often get free free spins again without being asked. In addition, you permanently collect 0.3% of the stake as cashback, which can be redeemed at any time and any amount without wagering requirements.
Pay in regularly and even have a plus in the P&L.

No wagering requirements
Keine Umsatzbedingungen
Bonuses that change daily
Täglich wechselnde Boni
Fast and easy deposit and withdrawal
Schnelle und einfache Einzahlung und Auszahlung

Few top current games
Wenig top aktuelle Spiele
No autoplay in DE
Kein Autoplay in DE
Support is very slow but you don't even need it ^^ once my free spins were not playable, after 5 days (because support answers max. 2 times a day) I received a replacement.
Support ist sehr langsam aber naja braucht man eig auch nicht^^ einmal waren meine Freispiele nicht spielbar, nach 5 Tagen (weil Support max. 2 Mal täglich antwortet) habe ich Ersatz erhalten.

• 4 years ago

I have to withdraw the rating 1 Casino Guru will probably not get any commission thanks to forwarding You will be forwarded to https://www.playojo.de/ the support I also reported the error! Interested does not mean you can no longer contact the support chat I have requested 50 bonus free spins which did not work for whatever reason.

You can't contact the chat, you get a message https://www.playojo.de/ blah blah

Error error and again error
Fehler fehler und nochmal fehler

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