The player from Finland had encountered an issue with a casino, where despite having deposited and won 3000€ with a welcome bonus and having completed KYC procedures, her withdrawal requests were repeatedly rejected. The casino had claimed the rejections were due to lack of payment method verification. Upon providing further verification of her Skrill account, the player's withdrawals had started processing. This issue had been resolved after the casino confirmed the player's successful verification and ongoing withdrawals according to her account limits. The player had confirmed the resolution and the complaint was dismissed.