Galaxy Spins Casino - Player criticizes casino's unfair practices.

So I went to this casino as I’m on gamstop and that was my 1st mistake, 2nd wasn’t checking the reviews on the place, the rtp must be set really low as I have gambled for years and you will always lose but the good casinos will let you hit big so you spend more but this place I never hit big , bonus’s were few and far between and they would never pay anywhere near what you put in, 1 crazy day I spent £2000 chasing a bonus and that was my wake up call it definitely takes the fun out of slotting, on top of all that you get charged a fee for depositing which they say is out of there control, any bonus’s they give is with a 50 times wager, which you will never complete and withdrawing money is made so difficult and draw out that you just end up playing with the money till it’s gone, these types of casinos shouldn’t be allowed to operate, they are just robbing gamblers

Dear leej007,

Thank you for submitting your complaint. I am sorry to hear about the problems you encountered with Galaxy Spins Casino. If you would like to share your experience with other users, please feel free to leave a review here.

Is there a specific issue with the casino that you would like us to help you with? Please let me know so that I can assist you further.

Thank you in advance for your reply.

Best regards

Veronika

Dear leej007,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.