Freshbet Casino - Player faces withdrawal complications and account investigation.

I don't know where to start! This company is completely underhand. I found them via Google search for new uk casinos. I won at first £223 but the kept saying the Iban was wrong even though it's been used hundreds of times and wouldn't tell me what was wrong with it.

I thought let me play some more and see They take your deposits I might add. So I'm now winning £401.19 and that I'm now under Investigation why I ask no reply bar it will take up to 6 months and they '£160 'of the money for charge back from the account for themselves and block the other £241.

Are they getting shitty because I've told them they're not licenced to operate in the UK? and all of a sudden I'm getting phone calls from mobile numbers with foreign speaking people asking do I want to joint a new casino.

Hello Lolly1964,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Freshbet Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Did you claim casino games or sports betting?
• Is your account currently blocked or active?

Looking forward to your answer.

Regards,

Nick