Frank & Fred Casino - Player has been experiencing difficulties loading games properly.

Lots of times my favorite games were not loading. I have been trying to delete the cookies and clear the cache... even change the browser. Nothing. Those games just didn't want to start. And on some days, they work perfectly. I do not know what to think about it. Please fix that bug.

Dear Bruder.max,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I’m not sure how could I be of help. I would recommend sharing your experience in our Forum https://casino.guru/forum, where it will be accessible and visible for more players.

Have you tried to communicate this issue with the casino? Thank you very much in advance for your reply. 

Best regards,

Petronela

Dear Bruder.max,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.