It really is a shame that our complaint team was not able to solve this case.
Unfortunately, there is nothing much to do whenever a casino is not willing to cooperate.
From the information on our website, they operate without a license, so there is nowhere to turn to, which is another negative thing.
At least their safety index will be lowered because of your unresolved complaint, so everyone can see how they work.
I am really sorry for your experience there. Have you moved on to some other casino now?
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