Disappointed with CASINO GURU!!!

Hello everyone,

I signed up for Casino Guru because I really thought players would be taken care of and protected from SCAMs.

Since Wazamba Casino was/is rated very well here? I registered there. And I'm sorry but the reviews can't be right. And since Casino Guru receives a commission for every registration, its credibility is also very questionable.

At wazamba, the slots kept crashing, regardless of whether you were playing on your cell phone or laptop. No matter whether you delete cookies or try other browsers.

customer service LIE!!! It can not be said otherwise. In addition, they always send you to other service employees because it’s "shift change"…

then I wanted to pay out. After 5 days there is no verification and suddenly there is a withdrawal limit!!!

I wrote more emails and NEVER received a response.

I asked several times about a loyalty bonus and was always put off, even though every other casino had been a VIP with sales for a long time.

Then when I wanted to close the account, there was suddenly a bonus that was supposedly always there...

Account is there, money is gone and it wasn't fun either.

The fact that this casino is rated so well is a joke!!!

DON'T REPORT!!!

I don't think that's possible for DE anymore, but I've never been as ripped off as I was there and that was only because of Casino Guru, otherwise I would never have created an account there.

I'm curious whether the post will stay online here. As long as Wazamba is rated so well, you can't be taken seriously and are just fooling people.

I've been gaming for 10 years and I've never experienced anything like that, it was the epitome of cheating in a really disgusting way!!!

Well, that was 6 months ago or so and I actually wanted to write this post back then, but in the end it won't change anything anyway. However, I just received your email with "your opinion is unimportant"

There you have it!!! If you really care about the players, then launch a warning campaign against Wazamba, what's going on there is really bad. I hope that I can protect at least 1 player here.

Now it's over, bye

Good day to you!

Allow me to say that most of the factors you mentioned are solely a casino's domain. Not ours to be blamed for.

We do not rate chat quality, bonuses, loyalty programs, or game stability because such things are not measurable.

Instead, we focus on the points mentioned in the tab called safety index explained:

https://de.casino.guru/Wazamba-Casino-Rezensionen#tab=js-tab-reputation

namely:

I'd bet it is clear you had an unpleasant experience in a casino; on the other hand, it does not reflect the casino's fairness or the quality of its terms.

And no, you are also wrong when you say we are paid for each registered player; we are not.

From your attitude, I feel you'd like to present affiliate business as something actually wrong and profane. Try to consider for a moment that we provide tons of information and complaints free of charge to anyone.

Aside from any other interesting projects aiming to increase global fairness through the industry:

https://casino.guru/global-self-exclusion-initiative

https://casino.guru/academy

https://casino.guru/news

You have no idea how costly the whole process is, but we keep on because we care about players.

Speaking about support, are you convinced you could use some help because the casino treated you unfairly?

Submit a complaint completely free of charge; this is what we do, you know?

https://casino.guru/complaints/create

Fare you well.

As I said before…BEWARE OF CASINO GURU AND THEIR REVIEWS!!!!

I have spoken to many people the last few days about THIS SITE and it’s mainly NEGATIVE FEEDBACK I receive.

Imho CASINO GURU deserve a 0/10

I moved your post under this one, because it had nothing to do with Velobet Casino, but it speaks about the general opinion. 

However, I would like to say that we appreciate your feedback, but I would like to tell you to speak for yourself, because I think that everyone has their own head and the opinions of others can equally express. It would also be good if you addressed the subject matter, because things have already been explained to you about this and it would be pointless to repeat ourselves. 

Therefore, if you are going to continue to insist on the same approach which is not supported by concrete constructive criticism, we will close your account. That is my warning.  

I believe you !

Mind my response, please 👈

Thank you.