Contact with Casino Guru (page 4)

1. I won this how do I get paid?

Based on the screenshot, I suppose you played the free demo game on our website. Since we're not an online casino and you can't play here for real money, it's not possible to withdraw any winnings you get on the free games.

Hello, it is possible that you can contact Josef and ask him to reply to me. Too complicated to communicate with him.

Hello Jaro, it is possible that you can contact Josef Z. to ask him to reply to me. Too complicated to communicate with him. Fed up!

I also left a message quoting Radka.

Hey there! 

I'll try my best. I'm assuming you mean Josef, who assigns and handles tester groups, right?

What am I supposed to say, and how does he recognize who you are, please?

Furthermore, reading online, CasinoGuru does not have a VAT code, there is no company code, there is no headquarters, on some sites they claim to be based in London, others in the USA, the employees work in Slovakia

There are no company financial statements

on terms and conditions, unlike what the GDPR provides, they hide all data

all of their domains have privacy turned on

1+1+1 there is something not too clear

I will investigate their financial statements

Certainly, it is not clear. I, for example, don't follow the context.

Well, good luck to your cause, whatever it is...

example:

casino luckyblock have the same headquarters as casinoguru

Luckyblock casinoguru rating 9.1

Forum readers complain that the rating is too high

other platforms significantly lower rating

Radka do you want me to list all the connected casinos?

Honestly, I'm worried about you.

All these leads are just simple, standing facts that you aim to put together to forge a suspicion.

I already explained here 👈, how very funny this idea is. I'm sorry, I won't play a part in your fairy tales.

thank you, I'm fine and I'm very happy, especially with my conscience

I don't induce anyone to make mistakes

If you don't see anything exceptional, why hide it?

the situation is very clear, as are the ratings assigned

"Casino.guru is an independent source of information about online casinos and online casino games and is not controlled by any gambling operator or any other institution. All our reviews and guides are done honestly"

hahahaha

delete the phrase from the site

What you are posting now is, in my eyes, merely a bunch of wild speculations and assumptions with a great deal of ignorance. Why would any company provide compliant materials to anyone?

Don't you know that information is worth gold, and this industry is full of shady practices?

We share what we are obliged to, like anyone else.

Look, I tried to make you understand that this forum is not here to constantly battle your speculations. Our goal is to support players, not engage in your fictional theories.

Writing to you seems more and more pointless to me. Post just a single general comment about Casino Guru and our unprovable opinions, and I will restrict you from accessing this forum.

Your actions are not helping anyone.

my speculations?

my conscience is cleanliness, certainly not yours

as you confirm in previous messages

but have you ever read what is shown on the bottom bar of your site?

But I noticed that you didn't challenge me to provide more evidence.... I really have a lot of it

For me it's a waste of time now

I hope many other readers understand this

I thought casinoguru

in a different reality

instead it is pure speculation on the backs of readers and players who are being scammed because of you

a delusion

Good life

Karma has no deadline and never loses an address.

When you have a lot of evidence, you have the option to file a complaint for our team to investigate and evaluate it, I think without that it's just a guess until fraudulent activity is proven.

Also, if you think that because of us players are scammed then obviously this place is not for you. 

I hope you will do well.

Hello, I need you to check carefully, I filed a complaint about an unreflected deposit from the Netabet casino, which is from Monterrey, Nuevo León, Mexico, online, but when I filed my complaint, that casino did not appear in the list, but it is registered with Segob permission. I hope you help me, please.

Hi there.

Thank you for the explanation. I checked your complaint, and I will inform Nick, because it says NetBet Casino right now.

Just to avoid a mistake, could you add the casino's URL, please?

In any case, I would certainly follow Nick's advice. Do not deposit at this casino until the original deposit is resolved. Also, the whole procedure may take some time. give it a few more days, at least.

I imagine it's an uneasy situation, and I'm sorry to see the casino no longer communicates with you.

To be perfectly honest, there is not much to do at this point. Have you tried to write a comment or engage with them through social media profiles? I usually see that as the last-resort communication option.

This is the url of the casino that I have the problem with my deposit https://netabet.com.mx/ I wish you could help me

Thank you for the information. As I can see, we don't have this casino in our database, and I will pass it on to our data team to check it out.

In the meantime, Nick will change the casino name in your complaint, so everything is correct.

Have you tried to reach your payment provider regarding your deposit to find out if everything is okay on their side?

I hope that the issue will be solved soon and you will be able to get your money.

Thank you very much, I have had several attempts at communication but they only tell me that they continue to validate the payment gateway that I passed with my deposit but that they have no response and that I should contact them later so they can bring me and in fact I hope I can. Help reconcile the response with them and help me recover my deposit https://netabet.com.mx/ that is the casino where I have the problem

50000

Not sure how to figure out your message behind the number. Could you help with more details? 🙂