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Contact with Casino Guru (page 5)

 by lauarual
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Thank you very much, I have had several attempts at communication but they only tell me that they continue to validate the payment gateway that I passed with my deposit but that they have no response and that I should contact them later so they can bring me and in fact I hope I can. Help reconcile the response with them and help me recover my deposit https://netabet.com.mx/ that is the casino where I have the problem

Automatic translation:

So there is nothing much to do right now but wait. Hopefully, they will get to the bottom of this issue soon.

Whenever you have any news, please come forward; we surely would like to know about it.

Yes, in fact, I sent an email to the games and raffles department of the Mexican government to report this situation, they asked me for proof of the deposit made and all the details of the date and time of the event, but they supposedly told me that no later than today. My deposit is already credited to my Netabet account, so I will wait, if not, I will see the process directly with the general directorate of games and raffles, complaints and complaints, who are already aware of the case, that government agency.

Automatic translation:
jonaseguizabal25

Okay, great. We'll wait for further information and hope that soon you'll get your money.🙏

Hey, thank you very much for the good wishes. Indeed, I share that just today, August 1, my deposit to that Netabet casino already appears reflected, because now I only hope that when I enter the slots that I will play, I will be lucky to win. Greetings and I greatly appreciate your support. said good night

Automatic translation:
jonaseguizabal25

Hey, that's good. Please come back to tell us about your experience. We'd like to hear about it.😉

Hey, thank you very much for the good wishes. Indeed, I share that just today, August 1, my deposit to that Netabet casino already appears reflected, because now I only hope that when I enter the slots that I will play, I will be lucky to win. Greetings and I greatly appreciate your support. said good night

Automatic translation:

Hey there!

I checked out your complaint to see how it has been faring so far, though it seems Nick is waiting for your update. We would really love to know whether you need our assistance.

Thus, don't hesitate to update the complaint now 👈

Or simply to me, please.

Thank you. 😉

Hey there! 

I'll try my best. I'm assuming you mean Josef, who assigns and handles tester groups, right?

What am I supposed to say, and how does he recognize who you are, please?

Hi Radka/Romi/Jaro! Could you please help me contact Jozef, it is always very difficult to get a simple answer.

I'm Laura from Paraguay, I do tests here.

Thank you!

Edited
Automatic translation:
lauarual

Hello, I have written to Jozef and I hope he will get to you as soon as possible. 

Have a nice day. 😀

Jaro

Very kind! Thank you!!

Good day to you too

Automatic translation:
lauarual

Hello! I'm glad to see Jaro is taking care of you. 🙂 Just wanted to say hi!

I can't figure out how to deposit and withdraw, I can't find any fields.

Automatic translation:
FRITTUZZA-BELLA

Hello, that's because there are none. We really are not a casino. 🙂

I suggest you look around this website to find more about its purpose, and you may also browse the casino section - to find a casino. 👈

Be picky; choose wisely. 😎


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