Contact with Casino Guru (page 5)

So there is nothing much to do right now but wait. Hopefully, they will get to the bottom of this issue soon.

Whenever you have any news, please come forward; we surely would like to know about it.

Yes, in fact, I sent an email to the games and raffles department of the Mexican government to report this situation, they asked me for proof of the deposit made and all the details of the date and time of the event, but they supposedly told me that no later than today. My deposit is already credited to my Netabet account, so I will wait, if not, I will see the process directly with the general directorate of games and raffles, complaints and complaints, who are already aware of the case, that government agency.

Okay, great. We'll wait for further information and hope that soon you'll get your money.🙏

Hey, thank you very much for the good wishes. Indeed, I share that just today, August 1, my deposit to that Netabet casino already appears reflected, because now I only hope that when I enter the slots that I will play, I will be lucky to win. Greetings and I greatly appreciate your support. said good night

Hey, that's good. Please come back to tell us about your experience. We'd like to hear about it.😉

Hey there!

I checked out your complaint to see how it has been faring so far, though it seems Nick is waiting for your update. We would really love to know whether you need our assistance.

Thus, don't hesitate to update the complaint now 👈

Or simply to me, please.

Thank you. 😉

Hi Radka/Romi/Jaro! Could you please help me contact Jozef, it is always very difficult to get a simple answer.

I'm Laura from Paraguay, I do tests here.

Thank you!

Hello, I have written to Jozef and I hope he will get to you as soon as possible. 

Have a nice day. 😀

Very kind! Thank you!!

Good day to you too

Hello! I'm glad to see Jaro is taking care of you. 🙂 Just wanted to say hi!

I can't figure out how to deposit and withdraw, I can't find any fields.

Hello, that's because there are none. We really are not a casino. 🙂

I suggest you look around this website to find more about its purpose, and you may also browse the casino section - to find a casino. 👈

Be picky; choose wisely. 😎

Hello Casino Guru,

I haven't been able to submit a complete complaint. You certainly can't do anything with what I have submitted.

I was no longer able to submit a full complaint.

What can we do?

It is no problem at all. You can provide all the necessary information in the complaints thread at any time.

Do you need something else to add now?

Hello, is there anyone who can help me as well to ask Jozef (Test lead) if he received my emails this week? I received a "mail return to sender " on one of my email to him so not sure if he can still receive my emails..

Evan from UK

I see. Let me check with him. I recall we had a few problems with the email recently, but it should not last.

Jozef or I will get back to you shortly.

Thanks a lot. Really appreciate the help 🙂

I'm happy to help. It was much faster than I expected. The email box was unresponsive, with no emails displayed, so he's now catching up on that delay and has just told me he did not forget about you. 😉

I am glad that I am not forgotten 😄Thanks again. You are very helpful. I will wait for his email then. 😊 Have a nice day..

You are very kind. 😉

Have a wonderful one!