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Contact with Casino Guru (page 5)

4 years ago by lauarual
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38868 views 85 replies |
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3 months ago

Thank you very much, I have had several attempts at communication but they only tell me that they continue to validate the payment gateway that I passed with my deposit but that they have no response and that I should contact them later so they can bring me and in fact I hope I can. Help reconcile the response with them and help me recover my deposit https://netabet.com.mx/ that is the casino where I have the problem

Automatic translation:
3 months ago

So there is nothing much to do right now but wait. Hopefully, they will get to the bottom of this issue soon.

Whenever you have any news, please come forward; we surely would like to know about it.

3 months ago

Yes, in fact, I sent an email to the games and raffles department of the Mexican government to report this situation, they asked me for proof of the deposit made and all the details of the date and time of the event, but they supposedly told me that no later than today. My deposit is already credited to my Netabet account, so I will wait, if not, I will see the process directly with the general directorate of games and raffles, complaints and complaints, who are already aware of the case, that government agency.

Automatic translation:
jonaseguizabal25
3 months ago

Okay, great. We'll wait for further information and hope that soon you'll get your money.🙏

3 months ago

Hey, thank you very much for the good wishes. Indeed, I share that just today, August 1, my deposit to that Netabet casino already appears reflected, because now I only hope that when I enter the slots that I will play, I will be lucky to win. Greetings and I greatly appreciate your support. said good night

Automatic translation:
jonaseguizabal25
3 months ago

Hey, that's good. Please come back to tell us about your experience. We'd like to hear about it.😉

3 months ago

Hey, thank you very much for the good wishes. Indeed, I share that just today, August 1, my deposit to that Netabet casino already appears reflected, because now I only hope that when I enter the slots that I will play, I will be lucky to win. Greetings and I greatly appreciate your support. said good night

Automatic translation:
3 months ago

Hey there!

I checked out your complaint to see how it has been faring so far, though it seems Nick is waiting for your update. We would really love to know whether you need our assistance.

Thus, don't hesitate to update the complaint now 👈

Or simply to me, please.

Thank you. 😉

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