Verification Bruce Bet (page 3)

They just don't do anything, it's a bad casino, they're scammers who just don't want to pay out, why is there still this page? I read all the complaints and found that the only problem is the payout

Why are you still supporting the site? Why aren't you reporting?

Nobody has paid them out yet

It was rejected again because my name wasn't on it, which wasn't true. I looked at my photos again

Hello, I've been in contact with the casino again.

attached the message history

Hello me again,

They would like a deposit receipt confirmation from February 24th but since it was the weekend, I can't see it in my account statement or in the screenshot. It says February 26th

Processing Date - the day on which a transaction is processed for an account.

Value date - the date on which the funds are to be made available to the beneficiary.

This is what it says in my account assignment date and in brackets the value date, what can I do?

lg

Can you please help

What's the point now, I have to wait another 28 days for something

Hello can someone answer

Hi how long has this whole situation of yours been going on ? Did the casino tell you why you still don't have your money ? I see that you have a complaint and Natalia has asked the casino to reply, so we will have to be a bit more patient and hopefully they will answer and explain how your situation is going. 

I would also ask you to write one coherent post and not 5 in one sentence, so that I have a better overview since you are not the only one who writes here. I would be grateful. 

Now as I said, keep a cool head and Natalia will try to help you. 

If you have anything new let me know. 

Hello, I see you tried to explain it in the chat you had with the casino. Nowhere does it show up as a transaction you made on 24 February despite the weekend ? When I send money, I always see the date the money was credited, don't you have the option to see it somewhere if you click on the transaction ? So you did it on 24 February but the money was not credited until 26 February ? 

Of course, when you explained it, the casino still doesn't understand anything ? How long has this whole situation been going on, please ? 

Let me know.

I think if you have to wait that long again, it's definitely not right of the casino. Therefore, it is the appropriate step that you have filed a complaint and our team will try to help you in your situation. Thus, we will have to wait and see further developments because there is nothing more to do at the moment. 😕

No casino continues to refuse, I made a deposit via Klarna and one immediately, for other transfers the day is included, be it card payment or bank transfer, only here is only a transaction number which is not enough for them and since it was at my bank on the 26th was processed and not on the 24th as you request because you want the exact deposit date

In my opinion, a transaction with the 24th is not displayed anywhere!!! even though I only made the deposit, which I find strange because for everyone else the date is displayed on my account statement, just not during the transfer!!!

So in my immediate transfer there is no date of the transfer in the intended use of the casino

Hello, it's been going on for a month and they say I should wait another 28 days

I see, so if you are dealing with a casino and you can't get anywhere and they can't help you in any way, I would recommend filing a complaint on this link. Our team will try to help and hopefully we can. If you don't know what to expect from a complaint, this guide will tell you everything you need to know. 

Are you up for it ? 

That's quite a long time for a casino to resolve such a thing and I'm quite sad that they said it would be another 28 days. So in your case, it's good that you have a complaint, but the best thing would be for the casino to respond since the ball is now in their court.

We will have to be patient now and wait and see how the situation develops.

I hope everything turns out fair. 🤞