Spicy Jackpots casino

I'm curious to know if anyone has had successful cash outs from Spicy Jackpot Casino? I've been waiting since Augudt 22nd and there has been zero progress on my cash out and it's to the point now that live chat support there end the conversation before even answering my questions.

Pretty disgusting behaviour in my opinion since I'm a repeat depositor.

Watch out everyone Spicy Jackpots have created a new casino called Spinland. They sent my me an email that read as spicy jackpots even though I blocked them and then it takes you this new site. I can’t even log in to spicy jackpots anymore just loads as various other corrupt websites of theirs. Been due £ 778 since 01/10/2023 

Do not play on any of these casinos 

Hi, I saw that you also had a complaint that was closed as unresolved with this casino, which I'm sorry to read, so I understand that you probably don't have the best memories of it. 

However, as for the other casino, it looks a bit better, although it's not great either. But I haven't seen that they are somehow related. Anyway, thanks for the information, it might be useful for other players as well. 👍

Hi

Yes sorry just realised there is another Spinland which has Disney time writing as their logo. They have better reviews.

This is a picture of the email I received from Spicy Jackpots casino when you click on it it actually comes up with Spinland.Bet

Thanks, I have delivered this information to our data team, so let's see if they find something interesting and when they do I will let you know what I found out. 

However, I assume you haven't used this option, i mean a bonus, in case there is the same problem as in the case of Spicy Jackpots casino ? 

Hey. Why does it say on your website that the casino is closed? At least their website works normally for me and yesterday they still answered my e-mail.

I still have a withdrawal made on June 30, 2023 open, they haven't paid! The withdrawal was returned 3 times back to my game account and I have always made a new withdrawal.

Could you post the URL of the casino, please, so we can be able to try that out? Or even a screenshot of the site when you open it.

Unfortunately, this casino wasn't communicating with our team even before, so we could not help with any of the complaints.🤷‍♀️

Hi, I'll try to post a screenshot later, but now I can't.

No worries, and thank you for your cooperation.

Thank you for the screenshot

Now I will pass this information on to our data team.

My withdrawal is cancelled again. I've been waiting since August last year and this is 3 attempts. Emails are blatantly ignored, chat option has vanished yet they still send promotional emails to me.

All this drama for a mere $100.

Just discovered if I use VPN the chat bubble reappears. Wierd.

So, the casino is open now, as you can see here 👈. It doesn't look very promising, though.🤷‍♀️ Let's see how it goes from now on.

This is a really long-standing issue, as I can see. Unfortunately, we cannot do much to help you out. Have a look:

I reckon it would be best to move to a safer casino. Don't you think?🤷‍♀️

Hello, the casino is unlikely to change anything, but now you can see with your search function that no one accidentally puts their money there anymore!

I know I won't get my money from there, but I still regularly remind them of their criminal activities!

All our teams work together to ensure the Security Indexes fit, so at least players seeking information will find them. It's sad though, because I feel you are quite right about this casino.

Yeah nah I just played away the credit and refuse to even go to that website again ever. I just hate that I even gave any money to these thieves in the first place.

They really need to stop ripping people off and be held accountable for their crimes.

I'm sorry you spent your money in a casino like this, because it's certainly not pleasant. 

However, even such situations are good for something and players will learn a lesson and then they will be more careful what casino they give their money to. 

So I hope it was a good lesson for you too, and from that moment on you are more cautious. 😕

Hello,

Unfortunately, I didn't do proper research before registering and so didn't read the posts. I was able to make a few winnings in the Evolution Gaming live casino and on December 19th I made a withdrawal of 575 euros (everything documented). The live chat uses AI, so attempts to contact them come to nothing.

I relied on the good offering: Evolution Gaming, Pragmatic Play, sports betting and so on. And also various payment options.

Of course they won't be able to help! But now comes my criticism and a suggestion for improvement. You could have protected some players from the casino after the first complaint. I did this by sending an email to Evolution Gaming ( ). I didn't receive a response from Evolution, but shortly after my email the offer on the Spicy Jackpot site was drastically reduced. You can no longer find this or any other provider. You should also use this approach with dubious casinos in the future.

For me, the issue is finally over. Legally, Evolution Gaming may not have committed an offense. But morally, it has, and so the last bit of trust is now gone.

I'm going to save a hell of a lot of money, so I consider the 575 euros a small investment.

Sorry, but I'm not sure I understand what the issue is with your withdrawal, though. 🤷‍♀️

Does it mean that you were not able to receive the money? What is the reason, though?