You don't happen to still have the contact details do you? I can't find an email address for them🙏
Found it! Thanks! Can I ask what issue you raised with them in your successful refunds?
I’d like to think one hit but maybe due to banking regulations I mean it’s better than nothing but my fingers are crossed for you also ask winter mads to block your card
***NOTICE TO ALL ******
would you all be happy to have a teams meeting where we could get together and discuss what companies refund and how we’ve gone about it. That way maybe I can collate a spreadsheet of how to contact / what to say to help anybody else stuck in the gambling hell of these casinos if so please let me know and I’ll look at creating and email address to give out?
As suspected, the reverted transactions for Ticketzone and Ewave was declined by Revolut.
I have now asked them about merchant information, as I never really wanted to make a chargeback, but it was the only option given to me. I also asked them if they have no responsibilities when it comes to consumer protection in terms of incorrect transactions, if they have no obligations to report these incorrect transactions to Visa etc etc. Most likely will not get any proper reply but anyways.
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