Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 56)

Did you get your money honey ???

Hi did anyone send docs to canapay in the end if so any response?

I’ve had refunds from canapay before

Mine were older, July 2023!

Anyone with any info regarding Clx* Nexusempire or Ticketzone?

You don't happen to still have the contact details do you? I can't find an email address for them🙏

I don’t lovely it’s a contact form on the website canapay.io

Found it! Thanks! Can I ask what issue you raised with them in your successful refunds?

I’d like to think one hit but maybe due to banking regulations I mean it’s better than nothing but my fingers are crossed for you also ask winter mads to block your card

They auto refunded I don’t know why

Interesting, mine was actually July and August.

I did send an email to everyone involved in the company, we'll see what happens.

Isn't it separate card transactions? and they refund each and everyone?

Or did you do one £3500 and one £4000?

If it's several smaller transactions, they generally need to be processed one and one, so can take time.

Hope you get it all back anyways.

I wish rustedraid would respond or refund. But nothing so far.

***NOTICE TO ALL ******

would you all be happy to have a teams meeting where we could get together and discuss what companies refund and how we’ve gone about it. That way maybe I can collate a spreadsheet of how to contact / what to say to help anybody else stuck in the gambling hell of these casinos if so please let me know and I’ll look at creating and email address to give out?

As suspected, the reverted transactions for Ticketzone and Ewave was declined by Revolut.

I have now asked them about merchant information, as I never really wanted to make a chargeback, but it was the only option given to me. I also asked them if they have no responsibilities when it comes to consumer protection in terms of incorrect transactions, if they have no obligations to report these incorrect transactions to Visa etc etc. Most likely will not get any proper reply but anyways.