Would also like to know how you went about it
Vill gärna också veta hur du gick tillväga
Hi sorry went about what? Ive sending emails directy to the merchants before im raising a charge back directly with my bank.
Anyone here got in contact with tsinda limited, nairobi ?
Just getting up some different gaming sites that saying they are partners with Tsinda limited for payments 😕
One of them answered:
Dear Lucid,
We have received your request. However, you have contacted the wrong party. Please direct your inquiry to your bank, as they are the appropriate channel for
handling such matters.
Best regards,
GamingOnlineStore Support
Don't you have to send documentation/order confirmation that you didn't receive it? It says that they do not process the complaint without it.
Måste du inte skicka med underlag/orderbekräftelse på att du inte fått det? Det står att de inte behandlar reklamationen utan det.
Well that's great, but are you sure you can't refund it if they wrote like that? Did you choose that you wanted/needed direct compensation, or that you wanted compensation after the investigation was complete?
I'm a little worried that the bank will shut you down if you abuse this - I ran a charge back a year ago but then it was fine as I didn't have to enter the bank ID. Now I put in another two weeks ago in frustration in contact with one over a casino, but now regret it as I had a real relapse and deposited about 25k in one evening, via Kycoin.
Have been asked about transactions +KYC a few months ago, and heard of horror cases where the bank has frozen all one's accounts and turned off bankid permanently. So let's see if I dare, if/when the former goes through.
Jaha vad bra, men du är säker på att du inte får återbetala det om de skrivit så? Valde du att du ville/behövde direkt ersättning, eller att du önskade ersättning efter utredning var klar?
Jag är lite orolig att banken ska stänga av en om man missbrukar detta -jag har kört en charge back för ett år sedan men då var det klockrent då jag inte behövde skriva in bank id. Nu la jag in en till för två veckor sedan i frustration i kontakt med ett över ett casino, men ångrar mig nu då jag hade ett riktigt relaps och satte in ca 25k på en kväll, via Kycoin.
Har fått fråga om transaktioner +KYC för några månader sedan, och hört om skräckfall där banken har fryst alla ens konton och stängt av bankid permanent. Så får se om jag vågar, om/när den tidigare går igenom.
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