Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 37)

Fick nu detta av incrbleskins som verkar gå igenom Worldline. Tips på vad jag kan svara dom?

Hi,

Thank you for contacting us!

Regarding chargeback requests, we suggest to contact your bank to initiate the chargeback process as we need to receive the request directly from your bank to process any chargebacks.

Thank you for your cooperation.

From

https://incredibleskins.com/ ?

They havent even replied to me, just getting ignored 😅

They don't answer me either when I go directly to that website above, but they seem to have a connection to Worldline and that's where I've emailed. But as you can see, they want me to connect the bank, so I don't actually know how to proceed now.

I started a complaint from them last week via the bank. Will see how it goes.

Just wanted to add to the conversation.. I have been following this thread and currently contacting various merchant names to request refunds, only one response so far and no refunds yet.

I tried reaching out to one of the casinos involved (maximum.casino) which appears to be part of a larger group including MISTER X CASINO, PYRAMID SPINS, MAGIC REELS, FANCY REELS, WG CASINO, WIN DIGGERS, VULKAN CASINO, TROPIC SLOTS, KABOOM SLOTS, VERYWELL CASINO, CHILLI REELS, MILKY WINS, FRUITY CHANCE, CAPTAIN MARLIN and more.

They admit to miscoding practice to avoid any blocks by the banks and claim to be self regulated European casinos but do not allow GDPR requests and have no type of license for operating.

I did some research into one of the sticky processors 'CSCANNERR' or 'DOTASCANNER' which seems to have 2x websites DOTASCANNER.COM and DOTASCANNER.NET and are registered with UK company house to someone named YELENA GOLUBEVA.. this person also goes under JELENA and has lots of different shell companies registered around the world. DOTASCANNER.NET is registered in Cyprus and has links to another person named ELENI PAPAPAVLOU and some research finds her named in court documents surrounding fraudulent transactions and money laundering (which we have all suspected anyway).. relating back to Russia to the tune of 100s of millions. see: https://www.lawlesslatvia.com/wp-content/uploads/2012/09/Latvian-Complaint-signed-FULL-2.pdf

I researched some more on the casino websites and domains to see who owns these and found a complaint regarding use of domain names and infringement, which also has a long list of Russian federation linked inidividuals (if you search up the names listed as well as those linked to DOTASCANNER, most are of Russian descent, some living in Latvia/Cyprus and you will find them as directors of 100s and 100s of different random shell companies that are processing these transactions and laundering the money).

The casino itself flat out refuses any refunds but openly admits to circumventing VISA/MASTERCARD rules. Just thinking what is the best step in reporting these companies to help get them shut down? I have raised complaints with the domain hosts for laundering money linking to Russian federation.

I know some of the processors are real companies that are cooperating with refunding transactions, but most are not and you are best doing what others have said r.e. chargeback the supposed 'items' via your bank (they won't even respond and you WILL win) most banks have online forms you can fill in to do it.

Which bank do you have? Were you open that it applies to deposits you made etc.?

I have the same bank as you.

What did you tell the bank, that you were going to play at a casino but that you didn't get the deposit or what did you tell more than that it was a casino?

I have done the card transaction myself, so it's good if you know what to say.

Please keep us updated on how it goes. How far back will you do chargebacks?

I think you can assume that all casinos with a license outside of Sweden are illegitimate. Probably most Swedish licensees as well.

On what grounds did you demand a refund from your bank?

How did you put it up to the bank. Don't you be afraid that they would close your accounts. They would have been gold and able to make complaints about everything. But then they are about sums of at least 200k

Any proper casino would show the casino name in the statement.

And any card transaction if it had been processed with the correct gambling MCC 7995 would have been blocked by your bank. So all the transactions are in a way not legit.

But figuring out which casino used which shell company to process your payment will probably be really hard.

I don't really know if there is anything to do to be honest.

I tried to write something together and sent it to some newspaper tip lines, for something that they should investigate and dig into, but who knows.

Maybe some UK newspaper would be more interested.

Someone needs to put some pressure on Visa/Mastercard, but it's very hard hard for a lone consumer to do that unfortunately.

I filed a complaint with visa regarding the illegal companies….. I have also filed a complaint with the Canadian government around payop the open banking system that take payment for some of these casinos. In the UK when I filed a complaint they said well did you receive the money on the website and I said "yes" they then proceeded to say it was ok for them to operate under a different name, I argued they are breaching Mis coding rules and the bank just basically said - what do you want us to do 🤷‍♀️

We don't know where the money goes. It can be money that finances terror, trafficking and everything else criminal. I'm also going to talk to the bank, it's not okay for the casino to connect you with various dubious companies in Africa. You enter your card numbers at the casino in the belief that it is to them that you deposit money, but it is not. You send money to Africa and become part of their money laundering

I totally agree with you Gez I honestly do it abissmal what they are doing. They should be held accountable. I think casinos should have to go through rigorous checks before being allowed to have a license that way this mess of a money laundering businesses wouldn’t exist and none of us would be harmed

Just the way of the world, unfortunately.

However, it seems that my card, hopefully my person and some of the details used for the payments, might now be blocked here and there. And it will also make me not play anymore on any of these casinos in the future. Knowing you are sponsoring whatever criminals, makes it less interesting for me to make a deposit now. I'll probably will play some at the state online casino here in Sweden, but not any of the other ones licensed in Sweden, as I don't know enough about who's behind them.

I have a huge amount, over 50k euro, deposited at Altpay between April 202-September 2023. Now I got a reply from them:

"Unfortunately, we are unable to take the matter any further due to the age of the transactions in question—being beyond the 180-day limit. This limitation is in line with our company’s policies, which align with standard financial practices designed to ensure transaction finality after a certain period."

Can PLEASY any of my UK friends here advise on what to do next? What to write/threathen with? Altpay seems to be one of the more legitimate UK registered companies. Anyone that has taken help from a lawyer/would it be any Idea? Any help that leads to refund will be highly rewarded.

Betty I posted the other day about this - they are regulated by the financial conduct authority- you can call them - google them

And What is the actual crime they commit by mislabelling the codes?