2 days ago
Hi J,
I was able to get a chargeback though my credit card, however had no luck with my debit card (Starling Bank). Have you had any success in raising chargebacks against debit transactions?
Nathan
0
Hi J,
I was able to get a chargeback though my credit card, however had no luck with my debit card (Starling Bank). Have you had any success in raising chargebacks against debit transactions?
Nathan
Yes albeit a painfully drawn out live chat/call with Chase they did do it for me though they are Mastercard and kept going on about gambling but after telling them it isn’t they finally initiated.
I am just waiting for barclaycard (credit card) to complete some hoping it all goes through but same again trying to explain that VISA allow it as it’s incorrect codes was a time consuming, hoping they credit straight away rather than the 15 days the person said it would on the phone
Great news, looking at the bank complaints that the ombudsman has overturned it’s because the bank refuses to process them. These companies are unlikely to challenge the chargeback as they would need to admit to acting illegally.
Interesting, who do you bank with if you don't mind me asking? Also, was it Visa or Mastercard?
Hi Nathan do not want to mention the bank as I was lucky they did it I think but I did have to work at it got referred to their gambling support and gamstop and their citizens advice support and the complaint got rejected twice but I just kept at it highlighting my mental health etc and that there are similar cases online where the ombudsman paid it all out and sent them it then I started a case with ombudsman and he contacted them fast after about two weeks then they did them all mentioning about the incorrect merchant code I also stated other credit cards did them with no reply all money recovered they are well aware but try to sweep it away as its hassle for them I then told the ombudsman to leave the case as they were doing them they raised them then said anymore let us know and I found loads of them I had used their card gambling block as well and on numerous incidents the fraud called me to block the card and told me to raise chargebacks which they kept rejecting so it was deffo getting swept under the carpet its contentious I argued that as a bank they were not acting in my interests and siding with the scammers and on the call when they started to raise them they agreed I also stated I spoke several times with fraud got new cards etc about my gambling but they let it run by the time it was all blocked and they issued support it was way too late
Ahh I see, got it. Thanks Paul! I really appreciate the help. We're all partly to blame for this, but it's hard when these horrible companies take advantage of people with addictions.
Great news! Yeah, the one thing I'm worried about is it leaving a black mark on my credit report or something that will effect me in the future.
I think it’s great that the ombudsman is starting to see some complaints referred as it means the banks cannot hide behind any fake reasons for not returning our money.
I have sent two decisions from others to Barclaycard to hopefully stop having to go the complaint route.
Hi mate chargebacks have no effect on your credit score at all your fine and good luck !
Did the bank challenge you on how many different companies mine is 7 so slightly concerned they say you should’ve stopped when you knew they were illegal?
Well what transactions are linked to kasha?
Tja vilka transaktioner är kopplade till kasha?
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