ForumComplaints DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 211)

1 year ago by kirekin
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548220 views 5595 replies |
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1 month ago

Revolut itself processes transactions for the casinos. As Revolutpay or as a recipient for card payments. It's sad that this bank gets a license in various countries.



Automatic translation:
1 month ago

Is there a limit to how many charge backs you can do?

1 month ago

There are no limits on chargebacks from the cardholder, but the card issuers VISA and Mastercard will become aware of a high number of chargebacks and may ask the payment service unpleasant questions.


Automatic translation:
1 month ago

WHY DOES NO ONE HELP ANYONE? CAN YOU PLEASE TELL ME THE NAME OF THE CASINO SITE FROM WHICH YOU SUCCESSFULLY LOADED MONEY WITH A CREDIT CARD? BECAUSE I AM LOADING MONEY FROM THERE AND APPLYING FOR A CHARGEBACK PROCESS, AT LEAST TRYING MY LUCK.

1 month ago

If you indicate the names of the sites and tell me which company they work with, I can help everyone. Please, I would like to help each other.






BettyBetty
1 month ago

They have all been rejected from Revolut.

I guess I could write to bank of Lituania, but I doubt there is any point.

Howdydowdy
1 month ago

No but banks seem to use the amount against the consumer to reject additional ones:

Years a go this happened to me via Halifax, two chargebacks for tickets and flights which were valid, next time I had to do one for tickets Lloyds who own Halifax starting going down the whole questioning me for fraud citing that they cannot accept anymore chargebacks from me even though they were valid this was during COVID when some ticket providers kept offering vouchers which were of no use to me, luckily the ticket provider wrote to Lloyds to admit wrongdoing and then refunded directly.

As for our issues on this forum, even though there are no limits I would imagine certain providers such as Revolut are flagging internal risk/governance issues and looking for an excuse not to assist us.

Luckily in the UK we have the FOS to go to but appears others elsewhere not so fortunate.

All mine have now been processed across two companies so I would say to everyone please keep going, use the complaints process at the banks then flag FOS if not resolved, check back over the forum a few of us have been successful with the banks and if not others have had FOS side with them.

Key point don’t give up and continue to help each other on here.


k98m9c54x5
1 month ago

I'm in the same position as you, don't know what to do anymore because they refuse me to do chargebacks.


If there are several of us writing to the bank of Lithuania, it might lead somewhere, who knows.


We haven't received receipts or goods, so we should have every right to a chargeback.


Have also contacted Mastercard in the Nordics but it's been over 1 week now and still no response.

Automatic translation:
Lucid_1337
1 month ago

Yes, it doesn't hurt to try. The worst that happens is that they prove Revolut right, but then the situation is no worse than before.


Also contacted a department at Mastercard where you could report errors, but have not received a response for over a month.


Has Revolut closed your account too?

Automatic translation:
k98m9c54x5
1 month ago

Yes, that's exactly what I think!


No they haven't closed my account which is strange, because I've done loads of chargebacks since this started and have won every single one.


But as soon as I started doing chargeback last month on the transactions I had left, it stopped and they point out that in these cases they can't proceed all of a sudden.

Automatic translation:
Post by Colin09 was deleted
1 month ago

I have Grottobook ones and the show London but they were taken as euros.

They haven't replied to any of my messages and I'm nervous to do a charge back as it's on a credit card I have done some on and don't want them to close my card as I need it.

How do you know their bank is in Lithuania?


Thanks for the help in advance

Howdydowdy
1 month ago

Becouse Revolut reply with an email if you use their complaint form and telling you that you can contact their bank in Lithuania then they give you a link/form to complain🙂

Edited by author 1 month ago
1 month ago

If you indicate the names of the sites and tell me which company they work with, I can help everyone. Please, I would like to help each other.






1 month ago

Hi there!

Perhaps it would be good to explain how you intend to help. I'm curious to know that, for example. Given the nature of this whole thread, I bet it is important to know more about your suggested role.

Do you agree?

1 month ago

I have had success via a casino, I can’t ngo into details here due to spy’s but if there is a telegram or discord happy to chat

1 month ago

Oh sent before I had x finished and sent for review obviously being policed in casinos behalf??


I have the emails I sent etc. I do have mental health issues and other factors are included but you have to tailor it to you

Radka
1 month ago

can I ask why the fist part of myl post was not published? I was only letting people know I had won against a casino but could not give details here??

Edited by author 1 month ago
1 month ago

Hi

in process of doing chargeback against pixeleum and finnart.io, donbet don’t want to help deposited won more then I deposited and now that I wanted to withdraw they closed my account down. Tried email both 3rd party merchants no avail but now trying to do chargeback.


I also have same issue from bounty reels has the same issue deposited won up to 23k closed my account after wanting to withdraw but can’t find details for 3rd party merchants which took my money they are called


SERAPHYX

CSSKINSPRO

FARAMP

Any details to get in touch with these would be a massive help.

Edited by author 1 month ago
Williamj86
1 month ago

Faramp = https://www.mobilum.com/en


Contact them and explain the situation and they will help with chargeback 👌

They dont do refunds directly so you still need to go via your bank, but when you have proof of the email Conversations its No problems, mobilum will tell you to do chargebacks and approve them in 2 weeks.




Edited by author 1 month ago
Lucid_1337
1 month ago

Hi,

Thank you so much for that seriously. I will try them tomrrow and start getting the ball rolling with these. Would you know any of the other 2 companies information at all.


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