Just to note, none of the other companies have refunded me, refused to email back hence me charging back with them
This is what they sent to me too username (nathanphillips9) use all the ammo you can:
Hello,
We trust this message finds you well.
Your refund request has been processed and the funds are now on their way to your designated bank account.
Typically, bank transfers are processed by the payment provider within approximately one banking day, and they may take up to five banking days to be received in most cases.
Best regards,
Idris
Casino Support Team
Hello, which fraudulent site did you deposit money to? What was its name? Also, didn't they give your money back?
Yeah, I saw that too and jumped on it. Even though I've seen the same in terms and conditions on other sites, they just blame me for apparently breaking the laws in my juristiction.
I think Ninewin might be a sister site of Jokabet, so that might work in your favour too.
Mystake and luckypays don’t have them terms in so they just blanked me, I think chargeback will work though.
As long as my credit card returns that’s the main amount, the debit card is only £40 so I want it back but no major issues if not
I know wise replied saying they are still investigating after I threatened a complaint asking lots of questions which I replied to
What happened? Let us know in as much detail as possible. - it was a link claiming to be a mystery electrical box with pictures of people who received them I gave my card details to receive it
What was the payment for? What was promised? as above
How did you find the vendor/merchant? Screenshots or a website would be useful. It just came up on google
When did you last speak to the vendor/merchant? I cannot get in touch the page all details are gone
When were you meant to get this product or service? It said within 2 weeks the money seems to have been taken in usd not gbp.
I mean it should be straight forward for them to open an item not received chargebacks or have I did something wrong !
I can't tell if Wise are just being difficult or whether they're staff are just stupid. Just raise the chargeback, so ridiculous
Also the furniture place is based in Ghana and a fragrance store from Kenya, is that not a red flag for the bank? They should be blocking this by default
I know Nathan it is a no brainer for them why so many obstacles I reckon they encourage these sort of things to make money out of it or something I should have the temp credits by now !😳
It really does make you wonder. It just takes a bit of common sense to realise that the transactions aren't entirely legitimate
Yes odd how some simply raise them and others do not must be the management staff telling them to keep them down as they do not make anything from them and it takes up their time
Yeah, it must be. Weird how looking after their customers isn't at the forefront of their mind
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