I come here to inform you, about my withdrawal in the amount of R$ 5700 reais, which was rejected for inappropriate reasons. as I have already informed the live chat operators, I have not violated any terms and conditions. They were claiming that I played in disallowed games, with bonus balance! But I played on Crazy time which is an evolution game with a real balance..
As you can see in the image below, I can't play crazy time with a bonus balance! and after I won the BRL 5,967.50 I asked live support to withdraw the bonus as shown in the image below, it will be on 10/19/2022 at 15:56
After the attendant said that I had canceled the bonus, I entered the Mines Dare to win game where I played a value, I have all the evidence that I was wronged, because the mistake was the boo casino attendant not mine! And if there are any word errors, it's because I'm using Google translator to translate
and it's a lack of respect for the user's face, because I contacted boo casino 5 days ago, and I haven't received a response!