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Mostbet underwater casino (page 3)

3 years ago by Mrkvido1212
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34188 views 108 replies |
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PatrikH.1
2 years ago

I don't think anything in their account is right for them. However, this does not change the fact that the way they pass information and communicate with the player is appalling, if they decide to freeze / close the account or check the origin of the deposit, the player must always be given a logical explanation and be able to defend themselves. As far as verification is concerned, it unfortunately depends on the casino and the staff, what documents are required of the player, what you describe is overall, and in addition they may perceive Czech players as risky, hence the call.

Of course, you can also turn to a lawyer, but you would definitely need a lawyer with experience in this environment and it will not be a cheap affair. Really try the licensing authority first.


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PatrikH.1
2 years ago

As I say, that communication is simply not good. As far as I can tell, there is an in-depth review of your account and they obviously do not want to give a reason. We can only speculate here.

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2 years ago

I don't really know what they want to research, when I was on my account about 30 minutes after entering the few tips, maybe it's still in the case that the documents shouldn't have been recorded before I started betting, but nothing made me do it, so I thought that the documents would be loaded only if I wanted to make a selection, I can't think of another reason, I don't see a lawyer yet, I just hope that they call me on Skype that they will verify me and that I will show the documents again and hopefully peace and account will be frozen but maybe it's just their policy of how to get things going (since they wrote to me that even after verifying on Skype, I'll wait for another 14 to 30 days to open), this is extreme overall.

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2 years ago

I didn't tell them much, but I thought everything would be fine after the Skype call. However, I think that if you have some money there, these problems will occur. I did not blame anything or I do not know how to break the bonus rules. I made a deposit of 3,000 and played live and some casino and recorded 30,000. Withdrawal was suddenly not possible and suddenly a frozen account.

Edited by Radka 2 years ago
Reason: Abusive language
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2 years ago

Be glad you had a deposit of 3000, I had 10000 and I'm on pills, we have to defend ourselves somehow, don't we?

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Mrkvido1212
2 years ago

What did Skype want to show on that?

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2 years ago

Well, I think you lost them too. Let me know.

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2 years ago

We can easily agree on a joint lawsuit, I don't think any licensing authority can do anything.

Edited by Radka 2 years ago
Reason: Abusive language
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Mrkvido1212
2 years ago

Did they want documents and these things before you started playing or when you wanted to pick?

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Mrkvido1212
2 years ago

I plan to defend myself through a lawyer on these matters. Even if it costs me some money, they just won't take me for 10,000 for no reason.

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2 years ago

I would understand that she would like to verify some wishes of dirty money in case I put the money into the account and I would like to withdraw it immediately, but it was not, I normally put in there normally bets 3 bets and then 1 what did not come out so currently I'm still at 10000 but I didn't make a selection request, it just doesn't make sense to me and moreover they didn't even state the reason for the freeze, they just wrote to send documents to the selfie and then that there will be Skype

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2 years ago

And that Skype call has already taken place? They usually also ask about some things that only the account holder can know. E.g. what was the last bet, how many deposits were made on the account, what payment method, etc.

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2 years ago

The call will take place on 18.6. at 10.20, they can ask what they want, they're just pigs, but it's my fault that I started it at all

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PatrikH.1
2 years ago

It must be a terrible feeling, but try to cooperate in the call and, if possible, not look at any notes, it could unfortunately seem untrustworthy.

Technically, I haven't lost anything yet. And if I can comment further, then he must say that, Mrkvido1212 himself stated that he is generally less well-versed in bus conditions and has no idea how they can be disturbed (well, if you don't understand them or don't know about them at all - then easily), he also said that The casino does not understand the reason given to him, so it is quite possible that he unknowingly broke the rules and simply did not understand the reason. I'm not saying that's the case, but we have no idea what happened. Therefore, please do not take an example from his situation at the moment, anything could have happened.


Edited by author 2 years ago
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PatrikH.1
2 years ago

I would swear when the money doesn't pay. Now's still a chance to get them, and I think it's worth the 10,000. Even if one should play theater and smile, even if the casino hates it from the bottom of my heart. Just take part in the call, answer what they ask. Don't talk to anyone else, don't look outside, as if you're looking for some help, etc.

If you don't know the answer to something like that, just say you don't remember. Don't try to think of something, because then they may catch you that the answers do not fit reality.

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Mrkvido1212
2 years ago

Typical scam sites

2 years ago

So the Skype call only took place today, as I moved the date from 18.6 to today due to the holiday, Skype went fine, they wanted to show the documents, then they asked a few questions, which I simply answered, it took 5 minutes in total, at the end they said that the account is unfrozen from 15 days to 30 days, but it's terrible. Who knows what their practices are, after all, if everything is fine, why should one wait another 30 days

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PatrikH.1
2 years ago

Fingers crossed, but I went through exactly the same thing and it doesn't freeze the account. Believe it or not.

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Mrkvido1212
2 years ago

Internally, I have come to terms with the fact that there is a price for stupidity. In any case, I will try to contact a lawyer, I have the Skype conversation recorded, so also the info that will unfreeze it

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PatrikH.1
2 years ago

The fact that they moved the deadline seems like a highlight to me. However, I'm more concerned that the 15 to 30 days is intended as the time during which they will assess the Skype call and evaluate the whole matter.

In any case, fingers crossed and of course let me know the result.

In the worst case, we can try to investigate the whole thing under a complaint.

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2 years ago

Well, I have info, they unfroze my account today, i.e. 1 day after the Skype call, in any case, they limited the deposit on my account to 100 CZK/bet, but I only have 4,700 to withdraw from the 10,000, which is equal to the sum of the amount I transferred before the freeze, which for me, it currently means that I have to push through the remaining 5300 CZK after 100 kc stakes, so that I can subsequently withdraw the entire amount of 10 thousand, which is of course quite useless, I will try anyway, otherwise I also wanted to add that these fraudsters take 3% from the amount in the deposit and also 3% from the withdrawal amount, so just for the sake of others, avoid this bullshit.

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