MALINA casino creates fake website spain (page 5)

Well, yes, he has done it and I hope that now he will be assigned the black points that correspond to him.

Your colleague has set the timer again. I don't understand it at all, we've been at it since December 18th. I am the one who is harmed and I agree that it should be closed as unresolved.

I apologize for my error regarding the timer; the casino rep has two seven-day periods. But the representative did respond once, so, in this case, the 14-day period is reserved for situations when we await another response again. Well, I do not resolve complaints after all, and I missed the casino's reaction.

My apology!

No problem. Cleared up!!

I appreciate your understanding and your overall activity regarding the regulations.

this one is legit?? Because its very long day to withdraw the money😭

Hi, the casino is legit I would say but it takes them quite a long time to pay out players. According to the screenshot I didn't see how long it takes you so could you please tell me how long you're waiting? Are these your first withdrawals? 

Yes this is first withdrawal

i hope today will update

Today is 4 days business

in system why why???

I don't know why, but the casino sometimes has slower withdrawals so I wouldn't count on them coming right away. We give casinos 14 days, so if it takes longer please let us know and we will try to help you. Was it also necessary for you to verify or not? 

help me to withdraw this😭😭😭 i dont know if this one is legit site it been long day i dont understand why im stressed to this situation no body else to resolve this😭😭😭

the same situation sir😭😭😭

Unfortunately, we are not able to intervene before the 14-day time period passes, as Jaro said, so our complaint team has to wait a bit.

But, if you read through the casino's thread here, you will also see that this casino has got some delays with payments, but at the end the players usually get paid all good.

Please try to wait a bit to see how it goes.

Hello maam help me to this withdrawal maam🙏🙏🙏😭😭😭

Hello sir help me to this withdrawal please🙏🙏🥹🥹🥹😭😭😭😭

Hello sir jaro help me to my withdrawal🙏🙏🙏😭😭

Hello maam help me to my withdrawal🙏🙏😭😭😭

Please help me maam🙏🙏🙏

I bet you didn't see the complaint update:

"Dear necor24,

Firstly, please stop spamming the complaint, it won't make us answer faster.

I will now forward your complaint to my colleague Jana (jana.k@casino.guru) who will be assisting you from now on.

Wish you best luck resolving it.

Regards,

Nick"

Kindly calm down and stick with the complaint. We can't resolve the matter here on the forum. 🙏