MALINA casino creates fake website spain (page 2)

If it has been sent for several days. It said that there was a long delay due to the cases

Thank you for your interest

Hello, I double checked with Nick, just to be sure.

It appears that the casino has now taken the lead. This is usually the most anticipated part, so let's see what we are about to learn. 🤞

Perfect. Thank you.

What do you mean by what has taken the lead? Could you explain?

This means that it is now the casino's turn to respond to the complaint and clarify the whole situation.

That's what Radka meant by what she wrote. 

So let's wait and see what they write.😉

Perfect. Thank you.

The variety of games is endless. From slots to poker and live dealers, there’s something for everyone.

Oh yeah? You've been playing for a long time???

Is your comment objective?

Malina's website is one of the worst experiences I've ever had in my life regarding withdrawals, how is it possible that it takes 1 week to make a simple withdrawal... this website leaves a lot to be desired since their customer service doesn't help at all, they just tell you to wait and that they will respond to your email, which is why they almost never do it. So far I still have the same problem, they still haven't paid me, can you believe it hahaha. I already give up on my money, I feel like it's a scammer's website... MALINA CASINO

I totally agree. What is more sad is that casino lo guru awards them with the highest grade

Hey, definitely don't give up the money you won. We give casinos 14 days to pay players and if they don't, then we try to help them out. 

I know it's not the most pleasant thing to wait for the money you're owed, but with the holidays, the new year and all the different things that can happen, withdrawals can be delayed. Also some casinos unfortunately don't have the fastest withdrawals but if the casino eventually pays the players, then it's not the worst. I've come across many casinos that didn't even call or pay out players or anything like that, they just disappeared with their money. 

Anyway, if you're writing to live chat, they probably don't have any updates to give you. There are departments in the casinos that deal with different things and also a financial department that is in charge of withdrawals, so if they have nothing to say to you, then they are probably repeating the same thing to you.

So try to be patient and if you don't see any change in the situation, contact us and we will try to help you as I mentioned. Of course, don't do anything with the money because if you lose it, it won't be possible anymore.

Do you think you can handle it?

I encourage you all to make complaints and get the rating you deserve!!!

They have blocked my account without justification. They do not answer my emails and they do not answer the claim... I think that this proves their bad practices as well as their illegality for operating in Spain without a license, without complying with the regulations and evading taxes.

I see that the timer has quit for the second time, which will probably result in the casino getting black points and the complaint being closed as unresolved. 

I'm sorry to see it go down like this, I would have preferred to have received the money and I'm surprised they didn't resolve it this way to be honest. 

It's a shame.

I'm afraid that the blackheads and this community don't care in the least. Arrogance and haughtiness

Oh no,..

I was quite convinced someone from the casino would respond eventually. Perhaps there is a chance Matěj or someone else from our team will be able to bring this issue up at the upcoming ICE event. If I'm not mistaken, he constantly tries to make much out of any international event, approaching people from such casinos.

In any case, I'm so sorry to see such an outcome.

Yes, it is unfortunate. Thank you always for your didactic answers!!!!

I have no idea how you manage to stay so calm. I imagine I would be brutally disappointed being in your shoes. I appreciate that you handled the news so well. That's extraordinary to me.

It's not worth getting upset. I'm sure they would be even happier.

I did not think about it this way. 👍