Hi there!
It's bad to see another one in the same situation... As you already found out, something has been happening. I wish I could explain the delay, but I also have no clue.
Several players have lodged complaints against the casino, and some of these cases appear to be nearing a critical stage due to the lack of response from the casino's contact.
You may follow up the complaints here 👈 or you can lodge your own for free. Even though our specialists have set a 14-day limit for payment fulfillment, it will not hurt to be ready, so in such cases, I would say the more complaints, the better.
All this happens the last 4 months with my occasion despite the fact that finaly i got paid the rate of the casino at your site is still high!!!If you down rate them probably they will chang policy but you have the same rate despite the fact that the complains avout this company and for this reason is obvious!!!I don't know the reason!!!And it make suspicious about the page!!!
All this happens the last 4 months with my occasion despite the fact that finaly i got paid the rate of the casino at your site is still high!!!If you down rate them probably they will chang policy but you have the same rate despite the fact that the complains avout this company and for this reason is obvious!!!I don't know the reason!!!And it make suspicious about the page!!!
Hi there,
I understand you are angry. Honestly, I don't, however, comprehend the complaint part. Perhaps if I explain the whole process to you, you'll realize it all makes sense - which in no way means the casino provides a good user experience with withdrawals.
The casino's Safety Index represents the probability of getting paid. It does not say how fast the withdrawals will be handled. Thus, withdrawal speed is excluded from the Safety Index and is considered to be a user experience, for which we provide user feedback and a forum. Not to mention, withdrawal speed is not measurable for us.
Resolved complaints will never result in a lower Safety Index, because the issue was resolved.
As you can also see around the forum and in user reviews, the casino pays; it is just slow. One example from the review : "Payout is limited and sometimes takes a really long time".
In my opinion, the information is here; you just expect things to work differently than they do.
That's ok, I'm always happy to help you with that. There are tons of good casinos with terrible user feedback, including slower KYC processes and ultimately long withdrawals. Result? It is surely a good idea to consult not just the Safety Index but also the user feedback, complaints, and forum. Only that will show you the whole picture.
Let me know whether you're interested in details, or we can just talk things out.
I'm not here to oppose you.
Guys, because there are many Greeks here, I want to ask if you have found any good casinos abroad, because I used to play at 20bet and I was happy, but it no longer lets me play Pragmatic Play games. Do you know of any others that allow it and are okay with payments?
I don't know about abroad! If my opinion is far from them..how can you get away with them...anyway, I was happy with N1 casino and betsson...and in general, advice (this is not the right place to say it).. hit a block, enjoy and live your life as you should...they only bring diseases...I'm talking to you, I had a stroke because of them..and legiano found itself after 2 years to cause me a second one as it is.
Don't let it eat you up at all! Only these will eat you up in the end..but no one has ever won..and if we make 10,000 we'll eat it up again in these..and I was excluded from all the Greek ones...and now I've passed the foreign ones..are you expecting a tangible withdrawal, legiano?
Hey buddy...did you chat with them every day? Does that help? I'm wasting my time with them for nothing.
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