ForumComplaints DiscussionIce Casino is scam ?

Ice Casino is scam ? (page 10)

2 years ago by vlczkova
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63536 views 189 replies ||
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1 year ago

I've already sent a message to the chat about 5 times and the response is always the same and it's already in one of the fitting rooms, they can't cancel it and they can't do anything. And wait for one of their tasters to send the money to my account.

Who apologize for the inconvenience but can't do anything other than wait

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1 year ago

I know that waiting is sometimes quite annoying, especially when money is involved. 

However, if your case has not moved anywhere, in that situation I would recommend, as mentioned above, to file a complaint. 

Are you going to go for it or do you feel you will wait a little bit ?

Jaro
1 year ago

How do I register the complaint? Yes, I want to make a complaint

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Patricia1994
1 year ago

Hello!

Just use this link: https://casino.guru/complaints/create

Please be ready to cooperate with the Complaint Team once you're ready.

To get a better idea of what to expect, keep in mind this guide called: Complaint Resolution Information and Instructions

Thank you!

Daniel
1 year ago

It's not just a matter of waiting, being patient and delaying the withdrawal for players from South America.

Deliberately this casino allows 2 or 3 withdrawals, later the withdrawals start to give errors, they are rejected, they are not just pending, until they block you in the chat, including blocking the account of some players. It is a standard modus operandi for all players, the rating must be downgraded, this casino must be reported, it acts with flagrant bad faith.

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Chenanda
1 year ago

Hey there!

Then I suggest submitting a complaint through the licensing authority too.

https://casino.guru/licensing-authorities/curacao-license

11 months ago

I made a withdrawal request and it keeps coming back and they don't explain what is happening....Ice casino

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11 months ago

I made a withdrawal request and it keeps coming back and they don't explain what is happening....Ice casino

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11 months ago

Hey, how long has your situation been going on that your withdrawal keeps coming back to you. Do you already have a verified casino account ? Have you had any successful casino withdrawals in the past ? 

However, I think a response from the casino would be useful in this case so that we know why this is happening and why your money keeps coming back. 

I will wait for the answer.

11 months ago
Post by scamedagain2023 was deleted
11 months ago

Hi, I would ask you to keep the conversation about this casino in the casino to which it belongs and thus here: https://casino.guru/moonwin-com-casino-review#tab=js-tab-discussion , because you are writing to a completely different casino with which your post has nothing to do. 

However, as for what you write, I think it is quite related to RTP and I will post a guide to this topic: https://casino.guru/learn-about-games-of-chance-rtp-variance

However, it would probably be necessary to have some evidence because according to what you described it is not an unusual situation because the casino always has an advantage over the player in a long run. 

I will wait for your response.

Alda79
9 months ago

Did you get your money in the end or not?

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xlenny15
9 months ago

Hello, do you have a problem with selection in this casino even when you ask? What happened if I may know?

Could you please describe a little more so that I have some insight and try to help if possible?

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