I just deposited 50 € by credit card and won 400 € and wanted to cash in. To bad - they could only pay me via Astropay or with a very special shitcoin that my cryptoprovider ( Exodus ) does not provide. And I had to deposit a minimum of 40 € extra for them to do this. Or I could request a SEPA/IBAN payout, but there was a minimum of 500 €.
So please beware! Unless you have Astropay or are playing big - you will not get paid.
Well, guess what happened? While churning the 40 € that I was forced to deposit (you had to play through the 40 € before requesting a payout) I won and got to 700 €.
I then requested a SEPA/IBAN payout and then the whole «security-check»-cirkus started. In addition to all the usual documents ( passport, photo of creditcard used, ID-card, proof of adress etc. ) they insisted that I took a selfie while holding my ID-card.
This was almost impossible to do because if you try to use an iPhone to selfie the iPhone will focus on your face and the ID-card will be out of focus 😂 But after mailing them seven(!) selfies they finally accepted it.
This was on Friday, so I can understand that I haven’t got any SEPA/IBAN payout. But I have not gotten any confirmation that they have accepted my Security-check, despite asking.
So - is it worth it to keep this case open or should I accept that Bongo.gg is a scam?