ForumComplaints DiscussionAnyone having issues with NineWin Casino and payout?

Anyone having issues with NineWin Casino and payout? (page 5)

7 months ago by MUMMSY
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4 months ago

It wasn't because AI lost money it's just that I read on here and Trust pilot that the don't pay players from a UK juratiction even though they sent the link to join to my phone they let you deposit and play in pounds and and even verified my UK passport. I have emailed the Curacao gaming board to whom they are licensed and will continue to do so. I hope they get a refund as well


4 months ago

And what about you? Have you actually had any kind of issue in the casino? I really want to follow you in this regard. Because now it seems like you want to be refunded based on other's unproven experiences on Trust Pilot. Well, correct me if I'm wrong, please. ๐Ÿ™

4 months ago

I have been in hospital for 6 weeks and didn't have my phone so the Spanish lessons got put on hold apart from that Todo Bueno

4 months ago

Take good care of yourself, please! I hope you're feeling much better now.

Que tenga un lindo dรญa ๐Ÿ˜‰

4 months ago

I know this isnโ€™t for me but at the end of the day these casinos are taking players money, knowing from they are from the UK and maybe even have a gambling issue. They are happy to take their money, but when the player wins they refuse to pay. If thatโ€™s the case then why shouldnโ€™t the player be able to do it to them? They are the ones operating illegally, not the player. They really need to be shown they canโ€™t have it both ways. In my case Iโ€™m still waiting on a decision from the CEG and Ninewin on whether they will give me the โ‚ฌ24010 they owe. There is little to no contact from their side. Itโ€™s a disgrace. If they now turn round and say Iโ€™m not eligible to collect my winnings for whatever reason, after them verifying me (in the UK) and actually promising me that I will receive my winnings and that they had actually been paid (have all of this in emails etc), then Iโ€™ll make it my mission to make sure that every potential player from restricted countries know their tactics and their unwillingness to pay up. Iโ€™ll also be taking legal action. They canโ€™t keep scamming people like this


4 months ago

Hello,

Thank you for the input!

I agree. If the casino fails to pay out fairly earned winnings, I would also take all available actions.

I believe we were discussing a different situation with the other player, though.

To be honest, far too many players feel like they should be refunded just because the casino they deliberately picked up was not UKGC-licensed, or licensed in their country. No other issues included; fair game, still they ask for refunds seeking "legal help". I hope the difference is obvious. If not, share your point of view.

nigeljc59
4 months ago

Thanks! Now we're getting somewhere.

I bet these countries are listed because the license provider dictates that. If you could play fairly and the casino has no objection to paying out your winnings, I still don't see the fraud. Which country did you state in the registration form? I am not sure whether the country is an obligatory field.

Additionally, can you, by any means, finalize the KYC process, please? That would be a real issue. If you can't pass the KYC due to the country's restrictions, under such circumstances, the refund makes sense.

Edited by author 4 months ago
Radka
4 months ago

Ok this necessary pager now why too many ads but it's cheap ยฃ4.99 a month. In 3 months I'm going to Mahon Menorca and in Janario I'm going to Benidorm Alicante Spain it's possible I speak good Spanish ๐ŸŒž๐Ÿ˜Ž

Automatic translation:
4 months ago

The person I spoke to at Revolut was helpful but can't take matters further without a police report that I have been defrauded by Ninewin Casino accepting deposits even though they knew on regtand verification that as a UK resident 4.5 in their t@cs that it's illegal for UK residents to gamble at their casino. Interpol don't get involved in financial fraud. My only hope now is the Curacao gaming board


4 months ago

Ok this necessary pager now why too many ads but it's cheap ยฃ4.99 a month. In 3 months I'm going to Mahon Menorca and in Janario I'm going to Benidorm Alicante Spain it's possible I speak good Spanish ๐ŸŒž๐Ÿ˜Ž

Automatic translation:
4 months ago

So I hope you will get better by then and when you are there you will also improve your other language skills. May you be well there. โ˜˜๏ธ๐Ÿ˜Š

4 months ago

filefilefilemy case on Trust pilot showing how I was defauded by them. Ninewin are trying to flag it. I told Trust pilot don't you dare as my experience is based on undisputed truth. If they do I will put it up again as it will help others




nigeljc59
4 months ago

To be honest I think theyโ€™ll remove it. I had plenty of evidence and they removed it and wouldnโ€™t give me a reason. They are scumbags too. Iโ€™ve got a new review up that Ninewin has flagged but if they remove that after me submitting evidence Iโ€™m just gonna spam them with fake reviews. Will get friends to do too

4 months ago

filefilefilemy case on Trust pilot showing how I was defauded by them. Ninewin are trying to flag it. I told Trust pilot don't you dare as my experience is based on undisputed truth. If they do I will put it up again as it will help others




4 months ago

I'm curious how this will turn out and how Trustpilot will handle it. Feel free to let me know if anything changes. I'd be happy if you didn't have to deal with things like this, but obviously you can't avoid it.

Jaro
4 months ago

Interesting development Ninewin have asked for my sort and IBAN and address of bank!! Does this mean I will be getting my ยฃ512: deposits back after kicking up a stink with my bank and Trust pilot? Looks promising.

But thats not the really good news. deposited about ยฃ250 and won a whooping ยฃ6000.00!! Wooo ๐Ÿ˜๐Ÿ‘๐Ÿ™Œ

I can withdraw ยฃ3000 every 7 days playing Lady wolf way megaways ยฃ1.50 Stake never had a win like this



file ๐Ÿ™Œ๐Ÿ‘๐Ÿ˜

nigeljc59
4 months ago

Make that another ยฃ500 this morning lwwmmegaways at Chipstars ๐Ÿ˜

4 months ago

Interesting development Ninewin have asked for my sort and IBAN and address of bank!! Does this mean I will be getting my ยฃ512: deposits back after kicking up a stink with my bank and Trust pilot? Looks promising.

But thats not the really good news. deposited about ยฃ250 and won a whooping ยฃ6000.00!! Wooo ๐Ÿ˜๐Ÿ‘๐Ÿ™Œ

I can withdraw ยฃ3000 every 7 days playing Lady wolf way megaways ยฃ1.50 Stake never had a win like this



file ๐Ÿ™Œ๐Ÿ‘๐Ÿ˜

4 months ago

Then I firmly believe that there is a move forward and you will get your money. 

I also see that you managed to hit a great win. Congratulations because not everyone can do that. I hope all will be well and you will get your winnings. 

Be sure to tell me whatever happens. โ˜˜๏ธ๐ŸŽ‰๐Ÿ˜Š

ndmz5yg5xw
4 months ago

Yeah Ninewin flagged me and those scumbbaga no trust sided with them stating lack of evidence S**t bags I'm never gonna use that site again Nninewin 4.4 most reviewers are UK based how can that be when it's illegal for UK residents to play for real money there. At least now there is a chance I will get my deposits refunded

4 months ago

Yeah Ninewin flagged me and those scumbbaga no trust sided with them stating lack of evidence S**t bags I'm never gonna use that site again Nninewin 4.4 most reviewers are UK based how can that be when it's illegal for UK residents to play for real money there. At least now there is a chance I will get my deposits refunded

3 months ago

I got my deposits refunded which is better than nothing as it was ยฃ400 won ยฃ6000 Don't bother ever contacting Curacao Gaming board as I didn't even get an answer just an automated message

Edited by author 3 months ago
nigeljc59
3 months ago

Good for you, I guess, though the $6,000 win would be much better!

Pardon me for asking you, but I can't recall whether you are registered on Gamstop. Have you been playing in non-UK licensed casinos because of your previous Gamstop exclusion, please?


4 months ago

Ok this necessary pager now why too many ads but it's cheap ยฃ4.99 a month. In 3 months I'm going to Mahon Menorca and in Janario I'm going to Benidorm Alicante Spain it's possible I speak good Spanish ๐ŸŒž๐Ÿ˜Ž

Automatic translation:
3 months ago

That's awesome! Get everything you can out of such nice travels!

Radka
3 months ago

Yeah I served a 6 MTH ban had another bad time excluded again this time for 5yrs served about 3 that's how long I've been playing non gamstop casinos. I've decided that's it packing it in for good here's why.

It's not a fair random number generator it can be controlled and programmed to make you lose everything. Because as I found out on so many occasions once you start losing it, only on the very odd occasion recovers and you go back up again, never recovers it's programmed to lower the RTP and hence you are garunteed to lose. They know the psychology of slot playing gamblers as my neighbour has come to the same conclusion. So I'm packing it in because I've lost too much money and after the disappointment of the ยฃ6,000 loss I can't take any more. So it's good bye again can you close this account please I'm making a fresh start. No more social media as I get bombarded with casino adds and no more casinos legit or otherwise. It's a con!!๐Ÿ˜œ๐Ÿ‘

nigeljc59
3 months ago

Well, as far as I can see, it is too late to change your point of view on somehow controlled games. I will skip this part purposefully. ๐Ÿ™‚ If you finally decided to quit and kept to your word on that, you will only benefit from it.

What, however, still keeps popping into my mind is this:

You willingly play outside the Gamstop in casinos without the UKGC license. Do you usually ask for refunds when you lose? Because such casinos are, from your perspective, illegally accepting deposits from UK citizens. Not to mention all the controlled games,...

Correct me if I'm wrong, and I certainly hope I'm wrong here.

Radka
3 months ago

Not all the casinos make it illegal for UK players to play at their casino. It just so happens I chose the wrong one on this particular occasion ๐Ÿ˜ญ If I had chosen Chipstars for instance they would hopefully have paid out. It just so happens that particular time I had 2 accounts open and chose to play Ninewin because I had won at Chipstars and thought they won't let me win again so soon

As to my suspicious mind in regards to RNG and RTP manipulation that is written into the computer that controls the by the provider. I will give you 2 examples. Everything was going well playing Lucky Lady moon megaways I was well up and decided one more bonus and I'd get out no matter, addictive once you start playing, but it never came just dead spins and dribbles of wins and then it was gone. It has happened so many times too many for it to be by chance!! My neighbour who plays at physical casinos had the same thing happen to him on Saturday and we long term players came to the same conclusion. That's our opinion and we are both going to stick with our permanent exclusion.

Had enough now lesson learned ๐Ÿ‘๐Ÿ˜œ bye

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