22bet withdrawal issues (page 7)

It's for verification! What should I do?

Send in your own card with the rest of your verification documents forget about the previous deposits you made on the other card. If you send in a card not registered in your name it will be rejected.

But if I send my card they will see that it does not match the deposit card

Wait and see what Radka has to say I’m just trying to help you understand that if you send in a card that doesn’t match that of your verification documents it will be rejected. As I see it the only chance you have is to send in a card registered in your name and hope they don’t check the card used for previous deposits. The casinos I have used in their terms and conditions state that only the named card holder can deposit. I always make sure I’m verified before I make any deposit that’s the safest way. Using someone else’s card at an online casino is a no no!!

Have you a withdrawal pending if so for how much is it for?

1400 and I have entered 1500

😯 ooh that’s a lot to lose if they are not going to pay you until you are verified. I have an idea but wait and see what Radka has to say first she might no different to my knowledge on this situation

If you can, tell me what I can do, I need to act as soon as possible

You should not panic and wait for a second opinion from Radka she’s the expert. This is what I would do if I was in your situation.

cancel the withdrawal

make the smallest deposit possible using your own card

make a new withdrawal request minus the new deposit

send in your verification documents including your card the one you made the last deposit with.

hope that when they check that the card you made your last deposit with matches the verification card and if so the withdrawal should go through smoothly.

I would still get a second opinion on here from Radka.

Okay! Thank you! I will wait for her, if I have to enter 10 euros with my card and immediately send a photo of the card for verification, once they accept the verification can I withdraw the money again with the other card?

No the whole point is that the deposit and withdrawal is made with the registered card and that they match. As they probably won’t sanction the withdrawal.

Can you ask me apart from this more documentation?

Sorry I didn’t understand the question. Every casino asks for different KYC documents it now normally a selfie with your ID showing eg your passport. Proof of address I normally send a bank statement first page and then the method you made a deposit with your bank card in this case. It can varie casino to casino so I would check with the casino as to what is acceptable

Can you reply please?

That should be a big problem in any decent casino I'm afraid 😕 It's forbidden to use payment methods registered to any other name than yours in most of casinos even if the person borrowed you the card willingly.

The standard process is that the casino closes your account a returns the deposit but it's hard to say what 22bet will do.

Hello nigeljc,

Frankly, I see this attempt as a very risky one. They will find out I guess.

The other problem point is this casino applies unfair terms and conditions and actively uses those against players. So giving them another "fair" reason wouldn't help the cause, I'd say. 😔

I know it's hard, but, normally, we all have to agree with the terms and conditions to proceed to the first deposit. In this case, it wouldn't be fair to encourage the player to act like this even if I truly understand that the motivation is only to help.

Hello miralles8666,

I'm sorry you have to learn your lesson this way. Take it as a good reason to get yourself more familiar with all Terms and Conditions because if you breach (willingly and unwillingly) one of those, your winnings are lost and your account probably closed. 🙁.

Feel free to do so here:

https://casino.guru/fair-gambling-codex-for-players

Frankly, you chose a poor casino to play in, and if you try to explain what happened, I honestly think they will not be much cooperative. If you try to use your own card now, I'm sure they will find out.

You won big, and the casino makes very sure that you have not violated any rules - which you have 😔

I'm truly sorry I can't help you with this.

hi, I have problems with a withdrawal on 22bet, they asked me for different data and photos, lastly the account statement of the card with which I deposited.

After sending it, they keep replying to respect the requests of the security department, practically for them the bank statement that I keep forwarding is not good.

How can I fix it?

I've been struggling with them for a week, I can't take it anymore !!

Hello,

it's crucial to understand what is from with the statement - why it gets rejected. Then you must provide it the "right way".

Have you been told what is wrong, please? Format, some banking detail is missing, perhaps?

Kindly let me know.

I noticed that a lot of people search for more information about 22bet casino and withdrawals from the casino. I'd like to highlight the fact that the casino is currently on 2 different blacklists and they have no reaction policy to player complaints so I really don't recommend you to play there. Choose another casino if you want to stay safe.