20bet withdrawal scam

I was playing on 20bet and i was scamed once over their promotion and i was thinking, ok, my bad for not reading T&C, but this time, every time a make a withdrawal they ask for new documentation and stall with payout. This time im waiting for payout 18 hours and they keep repeating the same stories about finance team. They dont want to make a payout and im suggesting that everyone stay away from that scam site. I still didnt get the money (2000€) and arguing with them all day but they keep stalling.

And after 48 hours they dont have a reasonable reply. They always talk about the live check queue which doesnt seem normal because why should it take 48h if verification and everything is fine?

They already cleared me off my winnings without explanation, but yeah, keep defending them.

Hey there!

You are quite in a rage - what makes you think this casino steals identities?

Could you provide some proof, please? I mean this is something we need to know for sure. I didn't find your complaint regarding the issue, care to submit one?

Anyway, this casino is licensed under GCB (https://www.gamingcontrolcuracao.org/) not eGaming + plus under Kahnawake as well:

https://casino.guru/20bet-casino-review

I'll wait for your response regarding the complaint, we aim to find out more.

Yes - it is, 48 hours is perfectly okay, especially if you forget to mention the payment method.

Let us know how it goes.

This is also something you failed to mention,

all your recent posts were only about waiting a few days and ongoing verification. So, care to share what happened? We may be able to help you. Just provide all the information at once, that would be great.

I'm not defending anyone, I only reply to things you mention, obviously not to those you did not.

I need to mention AGAIN that they already took my winnings of 1950€, it was a visa transaction that is by them instantly. Verification was done long time ago, sent 10 documents. I wonder are you support there so you ask all these question?

Hello AGAIN 🙂

I'm actually the forum moderator and admin. By asking questions I raise the chance you get proper advise or even get helped so, thank you very much for details.

Speaking about support, how about submitting a free complaint to support your claim and get you closer to a fair treatment from the casino?

I believe this guide may help you understand the concept, while this link leads directly to the complaint creaor?

https://casino.guru/complaints/create

Since I do not aim to bother you further, just let me know if you need anything else, ok?

20bet is no scam!! I win often!

Great, would you like to tell us more about your experience?

What games do you win at? What was your biggest win? Were you able to withdraw your money from the casino?🙂

20Bet is highly unreliable. It is operated by Dama N.V., the same company behind many other casinos with a similar reputation. Their practices often result in players struggling to receive payouts, with delays designed to drain their balances. In many cases, they look for excuses or minor issues to justify confiscating winnings. Players should be very cautious when dealing with 20Bet or any other Dama N.V. casino.

Hello, can you describe your own concrete experience with this one specific casino, please?

You see, I spotted the last kind of statement or warning of yours, but in my opinion, a concrete, well-explained experience simply works the best for the others to recognize the meaning of your warnings, or whatever they were.

So, help us with that, please.

I wanted to share my personal experience with PlayAmo Casino, which is operated by Dama N.V. – the same company that runs 20Bet and many other casinos.

I deposited €430 and played entirely from Germany, a country that is not listed as restricted in their Terms and Conditions.

After winning €4,000, I attempted to withdraw, but suddenly my account was closed.

The casino claimed the issue was that my registration had an autofill error in my name ("Alo Ball" instead of my legal name). As soon as I noticed this, I contacted support, explained the situation, and provided full verification documents (ID + bank account) which clearly matched my real name and payment method.

Despite that, PlayAmo confiscated my winnings instead of allowing a simple correction, which most reputable casinos handle without issue.

I filed a complaint with CasinoGuru, but it was rejected because of the registration name mismatch — even though it was an honest mistake and my identity was fully verifiable.

This experience shows the pattern many players report across Dama N.V. casinos:

They accept deposits without issue.

They only raise problems after you win.

Legitimate winnings can be confiscated over technicalities.

If you check 20Bet on Trustpilot, you’ll see similar complaints from many players — blocked withdrawals, confiscated winnings, and unfair treatment.