Zodiacbet Casino - general discussion (page 2)

I remind you that the complaint is for the zodiacbet casino

Hi, I see you have a serious problem. However, I would say that I've encountered the same case before, so it's not completely common, but it's not something that the casino can't inquire about either. 

So if you want to close the account I would try to cooperate with the casino and if the issue persists you can contact us and we will try to help. 

Of course it is not normal to wait 10 days for a reply to one email, so I would try to provide everything the casino needs if you want it to be resolved as soon as possible. 

Do you think you will do that or just leave it and not play here ? 

I don't think you would be the only one with such a view and we can all decide whether to give it a try or leave it as it is. I think you've clearly made your point. 

May you do well in everything you do. 😉

So I've been trying to close my account at Zodiacbet for 2 months, it just doesn't work, can anyone help me? I've sent 25 emails and haven't received a response yet. When I contact the live chat they just give me the email and I have to send another email, it goes on and on. If I give the chat a bad review, I get banned from the chat and am not allowed to contact them anymore because they think that if I give a bad review it will have a bad effect on them. Please help!

Hi, it's been a long time since you've tried to close an account. So when you send them an email, do they reply to you and give you a reasonable answer or did you not hear anything ? I know you wrote you haven't received a response but it is not logical for me form the to write you to email them and then not responding.

If you need help and don't know what to do next, you can try lodging a complaint with us and we'll see what we can do. 

You can find the link here. ⬅️

Do you think you'll go for it ? 

Hello Jaro,

Yes, it doesn't make sense to me either, but it's like this: they always give me the same email address and I have to send another email, and I've already sent several emails. I can try again and again but nothing changes, they don't get in touch. The live chat can't do anything. Yesterday I sent another email. At all other casinos it takes 2 days, but here it definitely doesn't take 2 days.

Well, if that's the way it is and they ignore your request, then I would go ahead and file a complaint as I mentioned in my previous reply. I've left the link there so if you're interested in helping, you can give it a try. What do you say ?🤔