Sunrise Slots Casino - general discussion (page 23)

Yup, same thing here!

File a complaint, casino guru is awesome helping us that way…

I think I can handle it))

No need I have been playing Chumba and Luckland for a couple of years. When I withdraw which I do often I get paid in 2-3 days. Sunrise kept my 2800 when I tried to redeem. Sunrise is a scam....

Good for you. Most of the reviews that I read the players were unhappy including me when I was a member. Maybe you broke a rule with Sunrise and that's why they didn't pay you. I am getting paid very slow but they are paying.

Chumba and luckyland is a scam!

Agree! I have played Chumba for more than 5 years and so far so good with them I love the free 1sc they give every day I have won up to 500 bucks just with that 1sc gift! … as well no problems withdrawing…

some times people have different experiences in every place and my experience with them has been always positive…

now, with SS different story right? And that’s why we all are here complaining isn’t it?…

Don’t be so squared Zena!

We just have different experiences everywhere, and while you got lucky with sunrise slots we got lucky at Chumba no need to be so harsh…

This was a few days ago.

https://www.bbb.org/us/ca/san-francisco/profile/online-gaming/chumba-casino-1116-877750/customer-reviews

I'm not harsh, start another discussion group about chumba and luckyland but keep it away from Sunrise discussion.

As I recall Radka, mentioned to us do not recommend any casinos on casino guru. Do you remember?

Yup, I’m not recommending anything I’m just telling my experience in other casinos compared to sunrise…

OMG!!! This is so nerve wracking! Casino Guru has posted their resolution for my complaint and is in my favour, now we are just waiting for SS to answer….

Sunrise Slots Logo DEPOSIT BACK TO GAMES DEPOSIT WITHDRAW COUPONS TRANSACTIONS BACK TO GAMES WE ARE SORRY, The coupon code "BIRTHDAYCHIP" was declined Reason: Player is in a class excluded by coupon , anyone know what this means?

Hey.

I'd ask the chat - if anyone would be online there 🙂

Maybe it is only available as the birthday cupoun gift and it simply wasn't your "big day" - just guessing.

I told you 🙌✨💚

Now, the more challenging part lies ahead...

My thoughts are with you!

Hello zena5755,

I'm thrilled you remember this part, but it would be good to mention the situation back then was quite different. I mistakenly thought dralililopez was trying to offer "some exclusive" casino deals to our members privately by email. It was my mistake 😎.

I would be much happier if this thread contained posts about the correct casino only. But - as long as you are all engaged in conversation, I don't mean to interrupt. This is a forum, and I believe all players will still be able to understand which posts comments about which casino. 🙂

I appreciate your concern - be sure of that, I just don't want to play "the bad guy" all the time, I see no problem in this thread 💚✨.

Stay well!

Do you know what is really funny? I can't find Chumba in our casino list, though I'm sure I've come across the site many times before.

At least, I asked the data team to check it out.

I empathize with you, you're one step closer to the end of this stupid story.

One way or another, once it's settled should be a little easier to forget 🙏

Luckyland is there. Same casino platform

Morning,

yes i do, it means that you will not be able to claim any more coupons, the casino has saw fit to change your player status and you will only be able to play with " clean cash".

You may have won to much or not lost enough money and the casino is trying to get paid.

I suggest you ask customer service why this happened.

Best of luck

Big G