2 years ago
If you want to discuss anything related to Star111 Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
Hello,
I'm sorry for that. Have you received any information from the casino concerning this situation, please?
If you try to access the account is there any note saying why you can't log in?
Has your account been fully verified, please?
Hello,
I'd like to help you, but first, more details are necessary. Kindy answer those questions:
Have you received any information from the casino concerning this situation, please?
If you try to access the account is there any note saying why you can't log in?
Has your account been fully verified, please?
Without more details, we can't figure out what seems to be the problem.
I hope you understand.
Oh, I see now.
I'm currently waiting for the live chat to reply, I asked for some sort of email address you can use.
Sadly, the chat did not respond. 🙁
I suggest you wait for your complaint to get updated. We are currently waiting for the casino to respond.
Hello,
we are currently waiting for the casino to reply:
I can't do anything at the moment. I ask you again, be patient, please.
Hello,
I'm very sorry but your complaint has been closed as unresolved due to no reaction from the casino.
There is nothing we can do if the casino does not cooperate with us.
Such problems are rare. I do not understand that. Normally this casino does not have Star111 or this kind of problems. Maybe the account is blocked for some other reason that hasn't been explained? Security is important before you start playing at a casino. And it's easy to see which casinos offer you security and which don't. Many providers play in the best casinos in particular and give good ratings on the Internet. There are other casinos that give you incredible offers, but it's not clear which company it is or what license it is. But like I said, usually nothing happens. I've been playing for many years.
Solche Probleme sind selten. Ich verstehe das nicht. Normalerweise haben dieses Casino Star111 oder diese Art von Problemen nicht. Vielleicht ist das Konto aus einem anderen Grund gesperrt, der nicht erklärt wurde? Sicherheit ist wichtig, bevor man in einem Casino zu spielen beginnt. Und es ist leicht zu erkennen, welche Casinos dir Sicherheit bieten und welche nicht. Gerade in den besten Casinos spielen viele Anbieter und geben gute Bewertungen im Internet ab. Es gibt andere Casinos, die dir unglaubliche Angebote machen, aber es ist nicht klar, welche Firma es ist oder welche Lizenz es ist. Aber wie gesagt, normalerweise passiert nichts. Ich spiele schon seit vielen Jahren.
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