Star111 Casino - general discussion (page 2)

sir I am playing and this happened only once and star111 is not even replying to me and blocked me from all social media just saying that it is my fault Sue will know something.

Hello,

I have nothing more to add, the complaint has been closed and I can't help you with that, I'm sorry.

Next time please pick up at least a licensed casino with a good reputation.

If you can't do anything against such fraud casino, then you can make a company to fix it. You can do whatever you like. I sent my money. If you know who is the owner of star111, contact him.

You can find yourself a lawyer and ask him/her about what it takes to sue or even close an online casino.

I'm ending this conversation now because there is nothing more I can add.

Stay well.

Sir I am playing roulette live casino in star111. I won about 552000 rupees and I also did some withdrawal. Sir, when I was withdrawing my amount, the team of star111 told me that your bank server is down and then sir. Dino Bad said that now in the process he then Sir Kuch Dino Bad said that your bet has won on your betfair then Kuch Dino Bad blocked my account and the conversation ended and he said that under bet check. help me sir 🙏Sir,

Hello there,

I can't say I understand the issue, but gladly, you also have an open complaint, so please mind the timer

saying we have at least a day to respond to your issue:

I would very doubt anyone told you we resolve complaints within 72 hours.

Anyway, if I'm not mistaken, your casino account is under a gaming activity check, right? Any updates on that regard?

I just hope you have not practiced sports betting. 🙏

Yes, my account is under Betfair team.I won 650000 in star111 live roulette.

I withdrew 100000 no problem, then I have to be careful to withdraw more amount.

First they said that the bank server is down, it is on fair process, then the bet is being checked, then went to Betfair, then there was no update from the Betfair team, then they are telling us a different story every day, finally they blocked me, how many days ago did this happen? After that a message was sent which said that my account has been blocked by the casino due to some suspicious activity.

What else can I do with my complaint so that I get a hearing soon? I have full faith in the casino guru but we should tell the customer that if any casino cheats the customer then why is it that this star111 is with our friends. he has already done thatज

Hello, again.

Try to calm down, please. The thing you need to understand is that each involved party (you, the casino, or the Casino Guru team) has seven days to respond when they are required to do so to move the complaint forward. When this period elapses without a response, we usually choose to prolong the time limit by another seven days. Now, it's actually your turn.

Additionally, looking at the casino's Safety Index, I believe you had a chance to find out this casino is not to be trusted, so have you even checked that?

https://casino.guru/star111-casino-review#tab=js-tab-reputation 👈

The warning was pretty clear:

"Very high value of withheld winnings in player complaints in relation to the casino's size"

I'm sorry you've made such a poor choice, Now I just hope they will talk to us eventually. That's the only hope.

Next time, do some research first, please 🙏. You would not be in this situation, I bet.

Bharat ji, my name is Sachin Verma, I also played casino on star111, my account was also blocked, you got your amount back, I saw your amount, a lot sir, what happened, star111 did not give you your amount and if you have any correct information then tell me if I can take any action against star111, if you have any kind of information from where correct action can be taken and I get my amount then please help me

Just a tip for you that can be really handy in the future. If you use the "reply" button, the person to whom you would ask some questions or react to their posts will get notified, and you will have a bigger chance to get answers.