Scatters Casino - general discussion (page 2)

I have in fact more or less lost all hope about it, seems they getting away by just ignore every single question and mail.

It’s of course unbelievable that they do, and it’s for sure not good at all for the total casino- business and towards all honest casinos out there.

"One rotten apple can destroy the whole basket".

My hope with this information is to get Scatters blacklisted and by that saving other people from playing there and face same totally silence if some problem rises.

Yes, I understand. You're welcome, I think everyone would be happy if someone would take the time to talk to them, especially in a situation like this. The fact that they don't give you a straight answer speaks for itself, I'd say. 

As for the complaint, yes, since it's been a long time, it hasn't been possible.

However, your experience will hopefully show all players that they should be careful, and even though you've done it, your posts will at least maybe keep other players from depositing here. I know it's a small compensation for what you've been through, but believe me, your words may be more noble than you think. 

Nevertheless, I firmly believe that you won't come across anything like this again and you will have only good experiences in the future. I wish you good luck. ☘️

Thanks a million for your reply and nice words. Can you Jaro by the way help me and explain how the process are and whom decide to blacklisting a casino on your side? Are there someone special person I should explain this to or do they whom decide about that reading our conversation? A casino whom not answer at all on a valid claim on euro 59.600 should in my book anyway be blacklisted for sure.

Kind regards/ Jan Kristianssson

You're welcome and I'm happy to help with words at least.

As for the blacklist, a week ago I discussed this with my colleague and I learned that we do not blacklist casinos, but only look for relevant blacklists and whether the casino is not placed on them, so there will probably be no more help from our side, which is quite unfortunate for me. 😥

So I hope I answered your question.

scatters does not pay out my profit of 90 euros, blames a third party, so after 14 days I get an email that the money should go back to the game account, but it is not there either. wrote via email and talked to support, but no real answers why the money didn't arrive in my bank account. account o document approved and the withdrawal was approved..asked what was the problem, when they have bank account no etc. when you make a deposit, but got no answer to that either..should be easy to send the profit to the same. and now I have to wait because they have to manually credit the money to the game account, it should happen immediately... strange that a casino with so many complaints about withdrawals that have not come is allowed to continue, had I read the reviews I would never have deposited and played at this scam casino. Understand that you will probably never get any money, unfortunately.

Hello, I'm sorry to hear that you are having trouble with your casino withdrawal. 

However, as I read you are waiting over 2 weeks to receive it and that is exactly the time we give casinos to sort out everything that is necessary in the process and send you the funds. If that still hasn't happened, I would recommend that you file a complaint and our team will try to help you and we will see what we can do. 

You can open it here on this link. ⬅️

However, you still don't have the credit money and the casino hasn't told you how long it should take for this to happen ? 

If you have an update I will be here.

Tried to write a complaint, but can't write in the information box itself?? still no money neither in the bank account nor in the game account, they just write that it has been left to another agency, and that I should be patient and wait, ....probably won't get any money from this scam company scatters casino

Hmm, could you send me some screenshot of what it shows you when you enter a complaint ? Maybe I would recommend deleting cookies or using a different device or browser to start with. If you are using a VPN or have one, maybe try changing the country, that was another suggestion I sent yesterday to a player who had a similar problem. 

If none of this works, let me know. 

Of course, as for your situation, I'm sorry, and if all you have to do is be patient, then somehow that information wouldn't help me either. However, in this case we probably can't do more than wait for more details. 😕

it worked out, when I wrote that I handed over to you, the money arrived in 2 days

So that makes me pleased, in the end it was only necessary to be patient, wasn't it ? Are you still playing here or not ? 😉