1 year ago
Dear Scatterhall Casino,
thank you for the info. I would appreciate if you update ongoing complaints with this info.
Regards
1
1
- Social Media & Community Specialist
Dear Scatterhall Casino,
thank you for the info. I would appreciate if you update ongoing complaints with this info.
Regards
I was told at the time that all three payments would go out or go out again, but only one of them arrived?
Mir wurde damals gesagt das alle drei Zahlungen raus gehen bzw. neu rausgehen davon ist aber nur eine angekommen ?
That's just another DELAY TACTIC!!!!!!
Other casinos do not have this problem or they switch to other providers!!!! What can the players do for YOUR problems?
You come up with a new excuse every week!!!!
WAKE UP EVERYONE!!!!! Look for a casino that pays out quickly and has a better rating than these two casinos!
Every day more complaints are opened than solved!
Das ist doch wieder nur eine HINHALTE-TAKTIK!!!!!!
Andere casinos haben nicht dieses Problem oder es wird auf andere Anbieter ausgewichen!!!! Was können die Spieler für EURE Probleme?
Ihr kommt jede Woche mit einer neuen Ausrede!!!!
WACHT DOCH MAL ALLE AUF!!!!! Sucht euch nen Casino das zügig auszahlt und eine bessere Bewertung hat als diese beiden Casinos!
Es werden jeden tag mehr beschwerden eröffnet als gelöst!
You got more than enough time from the players!
And instead of always asking what the names of your players are, just pay them all!!!! Then you don't need any time either!
Ihr habt mehr als genug Zeit bekommen von den Spielern!
Und anstatt immer nachzufragen wie die Spieler bei euch heißen bezahlt doch einfach alle aus!!!! Dann benötigt ihr auch keine Zeit!
On this forum alone, more than €30,000 in complaints have not been resolved, and surely this is only a small percentage of the players who have not received their money. You just consider this a good grade so that you get your customer acquisition payment from the casino! Surely when you don't get your money next month, you will add this casino to the blacklist. Too many complaints and the pattern is exactly the same as with wildpharao! They just collect as much money as possible before people realize this scam. Shall we bet on that? Remember that in the case of wildpharao, several hundreds of thousands of euros were not withdrawn! Even then, you react too late, pretending for a long time that everything is surely fine. At the moment, you are sending dozens of players every day as victims of cheating.
Pelkästään tällä foorumilla yli 30 000€ edestä valituksia ratkaisematta, ja varmasti tämä on vain pieni osuus pelaajista joilla on rahat saamatta. Te vain pidätte tätä hyvällä arvosanalla että saatte asiakashankinta maksunne kasinolta! Varmasti kun teiltä jää rahat saamatta ensikuussa, lisäätte tämän kasinon mustalle listalle. Liikaa valituksia sekä kuvio täysin sama kuin wildpharaon kohdalla! He vain keräävät niin paljon rahaa kuin mahdollista ennen kuin ihmiset tajuavat tämän huijauksen. Lyödäänkö vetoa asiasta? Muista että wildpharaon tapauksessa jäi useita satoja tuhansia euroja kotiutuksia saamatta! Silloinkin te reagoitte liian myöhään, pitkään esittäen että kaikki on varmasti hyvin. Tällä hetkellä lähetätte joka päivä kymmeniä pelaajia huijauksen uhriksi.
Hi there.
Well, you are describing a hypothetical situation. Not a single complaint has been closed as unresolved, meaning all money complaint-related was paid. Open complaints, on the other hand, are still open. There are many submitted in a short time, I agree. But, as long as the casino deals with those, what should we do? What is your suggestion? Punishing the casino "in advance" for the matter of precaution? So, I see no point in speculating what would happen if. You and me both see the same casino's responses here on the forum, do you think the casino is about to stop paying? I am not sure about that, hence I won't speculate.
Don't worry the complaint team is well aware of the situation, despite what you think, we still care.
I replied to you just now. Many players are in delay, that's for sure. Many complaints have also been recently submitted, true again. Still, the casino representative is among the most active here on the forum ready to reply to anybody. I would say if the casino is about to stop paying the representative would go silent eventually. Don't you think?
Furthermore, You are all welcome to watch each submitted complaint closely. Just use this link. The moment unresolved complaints arise, the casino will be punished as any other before.
You once praised the Scatterhall representative for how active he was. It's only so active because there are so many withdrawal complaints. I have never seen so many withdrawal problems. And Scatterhall only pays those who complain here anyway, then they ask for the username so that you pay exactly this player and are publicly good. You don't need usernames, scatterhall should just pay everyone.
And if Scatterhall doesn't stick to their own terms and conditions, they don't care, their arguments have no basis and they still try to protect Scatterhall. See my complaint.
It can also not be normal at all as payments go through the bank. Approved but wait 10 days or whatever. I hope for the people that they still see their money. Can you tell me how a casino can give 100% or 200% bonus on every deposit? Mathematically, the casino goes bankrupt, but yes, you can look over it with rose-colored glasses and collect the affiliate money. I will never seek help here again. You can't take reviews seriously here anyway. 7.2 for Scatterhall where there is no player protection, limits can be removed from one second to the next, constant withdrawal problems and delays etc... you don't have to apologize in the future if nobody gets paid anymore because you already know how it is runs.
And I swear to you, when I made a deposit and was forwarded incorrectly, I saw that it said Bad Gateway Wild Pharaoh.
Sie hatten ja den Scatterhall Vertreter mal hochgelobt wie aktiv er sei. Er ist nur so aktiv weil es auch so viele Auszahlungsbeschwerden gibt. Ich habe noch nie so viele Auszahlprobleme gesehen. Und Scatterhall zahlt doch eh nur die, die sich hier Beschweren, dann wird nach den Nutzernamen gefragt so das man genau diesen Spieler bezahlt und öffentlich gut da steht. Man braucht keine Nutzernamen, scatterhall soll einfach alle bezahlen.
Und wenn Scatterhall sich nicht an die eigenen AGB hält interessiert es sie nicht, ihre Argumente haben keinen halt und sie versuchen dennoch Scatterhall zu schützen. Siehe meine Beschwerde.
Es kann auch überhaupt nicht normal sein wie Zahlungen ablaufen über die Bank. Genehmigt aber 10 Tage warten oder sonst was. Ich hoffe für die Leute das sie noch ihr Geld sehen. Können sie mir sagen wie ein Casino auf jede Einzahlung 100% oder 200% Bonus geben kann? Rein Mathematisch geht das Kasino pleite aber ja man kann ja schön mit der Rosaroten Brille drüberschauen und die Affiliate Gelder kassieren. Ich werde mir hier sicher nie wieder Hilfe suchen. Bewertungen kann man hier sowieso nicht ernst nehmen. 7.2 für Scatterhall wo keinen Spielerschutz hat, Limits kann man von einer auf die anderen Sekunde aufheben, ständig Auszahlprobleme und Verzögerungen usw.... sie brauchen sich in Zukunft nicht entschuldigen wenn niemand mehr bezahlt wird, weil sie wissen das doch jetzt schon wie es läuft.
Und ich schwöre ihnen ich habe damals bei einer Einzahlung wo ich falsch weitergeleitet wurde gesehen das dort dann stand Bad Gateway Wild Pharao.
Hello again.
Check the forum, you'll see historically not a single casino rep has ever been as active as this one still is.
You know, in an ideal world, I imagine all casino reps registered here on the forum should do the same, so we admins would only take care of the technical part of the forum. It would be awesome if any player in any general discussion would receive a direct response if needed. Pardon me if I'm happy enough that we found the first one. 😀 Don't worry, I know exactly how it sounds, but you can't deny the fact no other reps care so much here. I'm far from speculating what is behind this activity, simply because I do not know. You might know more than me, I won't pretend I have some special channel or "relationship" with any casino here on the forum. No matter if I believe you concerning the "bad gateway" though. I have no objection to believing you, it's just sad there is no proof. It would be easier for many of us if anybody could share such an email or printscreen.
I respect your opinion as a player.
but it would be more than fair to at least temporarily warn against playing there
es wäre doch aber mehr als fair zumindest vorübergehend davor zu warnen, da zu spielen
I agree. Or at least that scatterhall clearly distances itself from Wild Pharaoh here or something similar.
Sehe ich ebenfalls so. Oder zumindest dass sich scatterhall klar von Wild Pharao hier distanziert oder Ähnliches.
Will withdrawals still be processed or will all old ones be checked first? On the one hand, I'm still missing an edited one and one has been back since Thursday.
Werden weiterhin Auszahlungen bearbeitet oder werden erst alle alten überprüft? Bei mir fehlt einerseits noch eine bearbeitete und eine steht wieder seit Donnerstag.
Are you actually a streamer by chance, because of cooperation etc?
Bist du eigentlich zufällig streamer, wegen Zusammenarbeit usw ?
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