Rolletto Casino - general discussion (page 6)

That was my original thought. The way I saw it, the phone number does not have to be used by any means. Remember me asking whether the number needed to be verified? I believe the answer was it did not, so if there was another person using the same device and IP, no wonder he or she would also use the same number, especially if the number is not required personal detail and does not need to be verified at all.

Yet, it is very little chance for someone else to take advantage of your device, I guess.

Wait so did the Casino send evidence that also the same device was used on the other account?

Sadly, yes,..

That's why I keep saying that an unverified phone number is not something we could use in your defense... It could also been used just because it was stored in the device's pre-filled details.

I mean, do you recall when you're occasionally asked to add an address online in some registering form, in an e-shop, for instance? If the device/online profile has stored all details, it usually takes one click or tap to put it all into another filling form.

If the second account was not yours, the easiest explanation is that someone used your device and the VPN and did the same things in the casino as you.

Are you sure you have up to date information there? Because I sent Peter information about the decive I used, he then reopened the complaint and a device match was never mentioned. Also based on the information I gained outside of casinoguru a device match was never mentioned.

If your information is correct that makes it even more certain that they manipulated evidence. I have ONLY used my mobile phone that I always carry around and is password protected. It is practically Impossible that someone could have used my phone.

I am still trying to figure out wheter the other account was created before or after mine.

I believe I have. The casino sent us the match details, and Peter has mentioned that in the complaint too:

Too many same matches, I'm afraid.

So you saw evidence from the casino that someone used my device?

No, I saw the same device was used. 🙂 I do not have the explanation.