If they don't respond within the time frame which the bank has given them which you posted 45 days it usually means you have won ,they have until 11.59pm to respond on the 45th day, also if it falls on weekend you won't hear anything until the Monday. Some merchants respond right at last minute .If the merchant isn't disputing they usually inform bank and bank contacts you before waiting period is over .or merchants will ignore dispute request and you just have to wait for the 45th day to pass .
Visa is only 20 days frame I contacted Revolut they already said you will hear an update pretty soon
Visa is 30 to 45 day I am not doing this with you again i have 3 visa cards and all are the same , i even spoke to Visa.who also told me it can also depend on the facilitator your card issuer zopa Bank is 60 days ,but they would like to settle within 20 days but have to give the merchant 30 to 45 days to respond .
OK...I have been reading for a good week or so and have some hope with getting refunds....not sure if I can mention the casino in question, but it's Magius (registered in Cyprus)
I've been done by a number of Merchants through aforementioned casino...
Can anyone help help with:
Sknvrs
Fresh Bet
Thanks in advance and keep up the great work!!
But Monzo won't close your account if you owe them money, either a hefty overdraft facility or their Flex account thing. Perhaps that helps some people?
I've written 4 emails now to Webmosac, they are just ignoring them.
I'll try once more before going to bank and reporting them to Financial Ombudsman and whoever else needs to know. Their registered address is 50 Essex Street, London, England, WC2R 3JF - it that actually helps with anything.
How much (roughly) are you after getting back from them? Mine is 4-figures. You'll have to stay in touch to let me know how yours is going with them. I read someone else got a full refund from them recently.
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