Parimatch Casino - general discussion (page 3)

Our team must first have everything they need to contact the casino, so patience is required. Your complaint isn't the only one that's open. We'll do our best. 

Thank you I'm waiting for better and my inr 3500.

Please do not hesitate to notify us of any updates. I wish you an effective resolution of your issue.

My issue is still not solved but I'm waiting and I believe in you

Thank you

We'll be closely watching how the complaint will unfold.

On 4 September I received a mail from parimatch that my money will be credited back within 24 hour's after I filled all required question. I filled all required question but today 7 September but my money is not credited plz you should contact parimatch and tell them about My problem.

Thank you so much for your response.

According to what I saw in your complaint, we have already contacted the casino, so hopefully they will explain and you will get your money. I'm very curious and I hope to hear from them soon. 

I will keep my fingers crossed for you. 🤞

I deposited 3000 on 4th sep via paytm which is there automatic mode in which u get directly into the app which u choose the money got successfully transferred and when I contacted there customer executive wait for 5-7 days it will get refunded I waited for 7 days then they asked me again wait until 19th sep it will get refunded it is now 20th and now they r saying me that u have probably sent it on wrong merchant when u r automatically getting into app without copy paste any UPI how it is possible i have sent on wrong UPI they r just doing fraud with their customers they r cheaters i request uh kindly contact parimatch and settle my dispute asap

Hi, I've heard what your problem is and I'm quite surprised that if it redirected you automatically when you paid to the casino, they told you that you had to wait quite a long time just to find out that you sent it somewhere wrong. They didn't tell you anything else or recommend what you should do ? Did you also check that you entered everything correctly ? Did you also send the casino a transaction ID to see if they could verify it ? 

However, if they can't help you, you can try to open a complaint with us on our website and our team will take a look and try to find out what went wrong. 

Just click here to open a complaint. ⬅️

Are you up for it ? 

What about My complaint parimatch casino didn't reply .

Pls do something better in my favour

I can see that the timer is still on the casino side in your complaint. Unfortunately, we can't do much about it, and only if the casino will communicate will our team be able to solve the issue of yours.

So, please try to be patient and wait to see how the complaint will unfold.

I will keep my fingers crossed for you.🤞

Casino guru you are fake because my complaint is still unresolved and parimatch didn't reply on my complaint you have no any power to contact parimatch if you have then force them to reply on my complaint

Dear player,

The way I understand your message, we are "fake" because we tried to help you out. Well, as being said in the complaint, the casino still has time to respond, so I suggest you calm down. Are you by any means able to force the casino representative to respond right away?

I'd say it would be best to put strong emotions aside and focus on the basic fact that the complaint has not ended yet.

"We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating."

I hope your matter will be resolved, though we are not responsible for any failure.

Stay calm and positive, please.