This is something that they should definitely deal with and not just let it go and take it lightly. Certainly if there is ever a problem like this in the future or present, let us know and we will try to help.
Hopefully you won't have to go through anything like this again. 😥
Thank you
Stay away from magical spin. I deposited 500 euros and won. I sent all the documents by email a week ago. No response to date, even after several emails. Then they said the documents were not accepted. The same documents were accepted by all other casino providers within 5 minutes. In my opinion the worst casino
Hello, do you know why the casino rejected your documents? I guess I'd be interested in the reason first, because you won't be able to withdraw money without verifying yourself.
Can you let me know?
I also saw that you didn't wait for anything and you opened a complaint, so our team will try to help you if the casino doesn't express its position.
I hope it will be as soon as possible.
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