HomeOnline casinosMagical Spin Casino Review

Magical Spin Casino Review

avatarZuzana C.
Last updated 03/2026
Safety Index
6.6
User feedbackGood
18 reviews
avatarZuzana C.
Last updated 03/2026

Casino closed

Magical Spin Casino has been closed and no longer operates.

Doesn't accept players from Ohio
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Pros and cons

  • Wide selection of game genres
  • Nicely explained VIP program
  • Wide variety of bonuses
  • Limited responsible gaming options
  • Not all of the terms and conditions are translated to the language option provided on the website

Magical Spin Casino Review

To find out what Magical Spin Casino has to offer, our experts used our casino review process and checked both the highlights and the drawbacks of the casino. With a close look at the casino's Terms and Conditions, licenses, player complaints, support, and limits, our team had all they needed. They were able to give a clear verdict on how safe and fair this casino is.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Magical Spin Casino has an Above average Safety Index of 6.6, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Proceed with reading our Magical Spin Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Fairness and safety of Magical Spin Casino

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Magical Spin Casino, we read and assessed Terms and Conditions of Magical Spin Casino in-depth. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .

Considering our estimates and the factual data we have collected, Magical Spin Casino appears to be a large online casino. This casino has an average value of denied payouts in player complaints with respect to its size. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

We did not find Magical Spin Casino on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All of that, together with other factors considered in our review, has resulted in Magical Spin Casino having a Safety Index of 6.6, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.

Note: To the best of our knowledge, Magical Spin Casino is associated with 2 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Magical Spin Casino.

Magical Spin Casino T&Cs reviewed

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Magical Spin Casino to be somewhat unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints filed about Magical Spin Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 2 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,042 black points in total, out of which 747 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Magical Spin Casino

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Our database has a total of 18 user reviews of Magical Spin Casino, giving it a Good User feedback rating. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Magical Spin Casino company information and licenses

Magical Spin Casino belongs to Betrust Entertainment B.V. and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

Magical Spin Casino has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Authority.

About payment methods and win and withdrawal limits

Magical Spin Casino accepts 12 payment options. This includes: Skrill, Neteller, PaysafeCard, VISA, Mastercard, Coinspaid, MiFinity, Klarna, Revolut, Cashlib, Interac e-Transfer, Interac.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
EUR 2,500 per week No win limit
CAD 2,500 per week
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Language and support options

When reviewing online casinos, we collect information about their customer support and language options. In the table below, you can see an overview of language options at Magical Spin Casino.

Language Website Customer support Live chat
English Yes Yes Yes
Portuguese Yes Yes Yes
Russian Yes Yes Yes
German Yes Yes Yes
Italian Yes Yes Yes
Greek Yes Yes Yes
French Yes Yes Yes
Hungarian Yes Yes Yes

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Magical Spin Casino, your account, withdrawals, or anything else. Our testing found Magical Spin Casino's customer support to be good.

Magical Spin Casino slots and casino games

You can play these types of games at Magical Spin Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 46 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, ELK Studios, Evoplay, Ezugi, Push Gaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, Booming Games, Tom Horn, Relax Gaming, Oryx Gaming, Smartsoft Gaming, Espresso Games, Swintt, Fugaso, ParlayBay, AvatarUX, Peter & Sons, Spribe, Gamomat, OneTouch, iMoon, 3 Oaks Gaming, Mascot Gaming, Vivo Gaming, Hacksaw Gaming, Amusnet, PG Soft (Pocket Games Soft), Asia Gaming, Reel Play.

Magical Spin Casino bonus offers and codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

Our database presently holds 4 bonuses from Magical Spin Casino:

  • €10 NO DEPOSIT BONUS
  • C$10 NO DEPOSIT BONUS
  • 150% up to C$500 and 100 extra spins
  • 150% up to C$500 and 100 extra spins

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Company info

  • Owner Betrust Entertainment B.V.
  • Operator Betrust Entertainment BV
  • Established 2017
  • Estimated annual revenues > $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Magical Spin Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Somewhat unfair
Issues found: 4
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Medium casinoBig group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Average
Total complaints: 20
Last updatedLast updated
  • Opened 0
  • Unresolved 0
  • Resolved 7
  • Rejected 13
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 2 complaints from other sources.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      Unfair terms and conditions
      • Common bonus hunting strategies may be seen as a serious T&C violation
      • Low-risk play may lead to winnings being confiscated
      • Detection of some betting techniques while wagering bonuses may result in confiscated winnings
      • Use of specific responsible gaming tools puts players at a disadvantage

      Games

      Explore the game selection available at Magical Spin Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 12 Not Available: 3

      User reviews of Magical Spin Casino

      This is a place to share experience with Magical Spin Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Good

      Rated by 18 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.
      • 1 year ago
      This casino goes into a junk box straight away! The verification of the game account can be from 48 hours and upwards and the payout of winnings can take at least a week!
      Nothing to recommend, and casino chat help is just decorative!
      • Lots of different games
      • The verification takes at least 48 hours
      • payment may take another 5 days
      • Chat help is available but they can't help
      • 2 years ago
      Excellent service, top VIP area, smooth questions and answers. The only small downside: the withdrawal limit of 2,500 euros per week (an increase would be perfect 🙂).
      • Top VIP service, very responsive.
      • Weekly withdrawal limit set at 2500 EUR
      • 2 years ago
      The worst casino I have ever seen. The live chat is not helpful at all - just arrogant. Winnings are absolutely NOT possible. I can't recommend it at all. RIP-OFF.
      • Nice games
      • No winnings possible
      • Unfriendly staff
      • Answers only copy paste
      • No free spins or scatter during the game
      • 98% lost spins, rest minimal amounts
      • 2 years ago
      Being a big online casino player, Magical spin is the only casino I completely trust. I have always received my withdrawals very quickly.
      We always answer our questions very quickly.
      Casino generous in bonuses with its customers.
      I recommend +++++ Magical Spin ❤️
      • Fast VIP withdrawals
      • Personalized VIP services
      • 2 years ago
      The casino interface is great, easy to navigate. There are plenty of games which diversify the casino and you can really have fun there!
      In addition, live chat is practical if you have any questions, they are directly there!
      The big strong point is the VIP area with an agent at our side who is always available for us and gives us good advice on using the online casino!
      A little special note for my Agent David who is really great, he is very responsive to my requests and he always satisfies me! So David is a very good agent!
      Good game everyone and have fun!
      • 2 years ago
      Hello, I am sharing my experience with you at this casino because I have been playing there for over two years now.
      - The support is very responsive and the VIP service (notably my VIP representative DAVID) is very attentive and available, which I admit is very pleasant! There is a 24/7 live chat which distributes bonuses after losing sessions and which responds to simple requests (you should also not ask too much of them because some use translators which can sometimes generate small misunderstandings but in the end together they are quite nice).
      - Concerning withdrawals or checking documents, I have never had the slightest problem, with good responsiveness (generally no more than 48 working hours for the processing of a withdrawal, last example, I made a withdrawal last Friday, I received it in my account Tuesday morning).
      - Concerning the choice of machines, I have never had to complain, the catalog is vast, the interface for classifying them could be improved on the mobile version but it remains a point of detail in my eyes.
      - Concerning bonuses, there are a lot of them and it's great because it helps make the session a winning one (you just have to be careful to respect the terms and conditions, the site details them very clearly so take the time to read them read).

      In short, I 100% recommend this casino, you can deposit with your eyes closed (taking the time to read the terms and conditions if you benefit from bonuses when depositing, but you will see there is nothing rocket science).
      Ps: you have a particular advantage (he calls it magic schools) to choose when registering on the site and you will not be able to change afterwards. There are 4 from memory, I took the monthly free spins, I advise you to take the weekly cashback instead, I think it pays more!
      • Responsiveness and courtesy from support and agents
      • Withdrawal validated quickly
      • Live chat
      • Lots of promotions
      • limitation of €2,500 withdrawal per week if you do not have any special arrangements.
      • 2 years ago
      Very good site, Chat and VIP reception at the top and responsive.
      A wide choice and variety of slot machines, renewed with pleasant and varied offers and promotions.
      I spend pleasant moments there. No problem with deposits or withdrawals!
      • Very Nice, I adopted ;-)
      • 2 years ago
      Such a bad rating ((and I like it here. a cool line of slots, I often play them here. Quick money withdrawal. Registration is also fast. The design is a bit old, but it's not critical. I also like their mobile version, which is one of the most convenient.
      • mobile version
      • line of slots
      • 2 years ago
      Very bad company. Unreliable. It eats people's money. When you make a deposit, it accepts them normally. When you withdraw it wants 1000 papers and constantly tells you nonsense to eat your money and does not accept any documents. Stay away from all these companies.
      • Nothing positive
      • It does not withdraw. Deposit only
      • 2 years ago
      Good casino, wonderfull welcome offer. I succeeded to play long time with my balance so I am happy ! Also, they have a lot of games and a lot of providers.
      • Providers
      • Games
      • Support client
      • 2 years ago
      Very good casino, I first won on the discovery bonus and since then I only play with them! support at the top!
      • bonuses
      • cat
      • games
      • 3 years ago
      I received my 10 euro no deposit bonus after speaking with live chat then proceeded to chose a game to start wagering in, Some game providers were restricted which I expected due to Regulations because I'm Swedish.
      Anyway I started to play Orient express had a few big wins and decided to try another Yggdrasil game but the bonus seems to be locked in on the slot machine you start playing at because no other game that I tried to Open would load for me, I don't know if this was a technical error or if you're supposed to wager full amount of 600€ on the same slot machine, it sounded almost impossible since games usually stops paying after awhile BUT I was really lucky since it paid extremely well and I managed to wager everything in only that slot leaving me with 100€ in my account that is able for withdrawal once I'm verified.
      (By the way once I had no bonus balance left in my account other slots loaded just fine)
      Now I'm currently awaiting KYC verification sent in the docs and I'm having high hopes to actually being able to cash out this bonus despite a lot of negative reviews from many players. This is the very first No deposit bonus I've managed to clear all wagering requirements on so I'm hoping for some good news.

      I will update if I'll get my winnings without any hassles and for now they get a positive review.

      *Update*
      I received and wagered my no deposit bonus at June 7 started the KYC process and it was SLOW, I mean really slow and honestly I had almost given up, we sent a total of 15 emails back and forth before it was finally done! And they replied average of once per day. And this Friday June 16th I was finally verified and ready to make a withdrawal, read on their website they apparently only approve withdrawals on business days and live chat confirmed this I also told them that I fully understand that they don't approve bank transfers on weekends but Crypto is instant, anyways even though they said only weekends I was finally paid 100€ this Sunday June the 18th! Even though the process was a bit soul shattering in the end I am very pleased and glad I could use this Bonus!
      If you Are impatient I advice you to not go near this site but otherwise giving them anything less than 7/10 (on this bonus in particular) wouldn't feel right as they do pay out EVENTUALLY.
      But be careful to read all T&C before as they have a few things that is far from obvious and don't take certain things you're used to in other online Casinos for granted.
      • Maximum withdrawal amount 100£
      • Many games and game providers to chose from
      • Withdraw with bank transfer or Cryptocurrency
      • Definitely seems to have legit RTP on slots
      • Eventually KYC will be done and you will get paid if meeting T&C
      • Instant Crypto payments (once they have been confirmed by staff)
      • Website has a few minor bugs
      • Live chat could improve, You have to ask very specific questions to get a satisfying answer
      • Wagering might be locked in the slot you chose to start playing at
      • high wagering requirements (60x)
      • Slow and tedious KYC process compared
      • 3 years ago
      Stay away from these criminals. The live chat is totally incompetent and does not give any important and reliable information. You don't want any payouts. After asking the live support whether my bonus was implemented and I could make a payout because nothing is visible in this amateur casino, there were always very suspicious statements that I thought should prevent me from making a payout. I was referred to email support after two nonsensical statements. Ana her name in live chat is not responsible for such information. Catastrophe. Response and processing times underground. One of the worst sites I've come across. Submitting KYC only by email takes forever until an answer comes and then supposedly 48 hours until the payment. So what old fashioned spits ignore and cancel. These are operators who ruthlessly steal money from people who just want a little fun. There is no payout.

      • There's absolutely nothing there
      • The whole fraudulent casino systematic rip-off
      • 3 years ago
      This casino caps winnings. Like any other casino you operate in Cyprus or Curaçao, if you cancel a withdrawal, winnings will be taken away without a chance. You can play whatever you want.
      But if you complain that no winnings are coming and you want the self-exclusion to come as if by magic, but only at a low level.
      In my eyes, this is rip-off and fraud. And that's exactly how it works in other casinos.
      I'm sure they all work together.
      Self-exclusion will also be ignored until you have lost enough, at which point the self-exclusion will take effect.
      I advise everyone don't play there.
      Casino Guru's high rating is incomprehensible.
      Anyway, I'm fed up with them.
      It is a mystery that in all casinos, if you cancel a payout, you lose 100% of it. This is purely intentional.
      Therefore, I am of the opinion that these casinos have nothing to do with the German market. They should all be banned.
      • 3 years ago
      At the beginning I was very surprised about the casino.. made €3700 with €400.. But then the shock came.. after that you only lost at Gates of Olympus.. is my favorite. It doesn't matter which bet you played on. Winnings were then only 10x or 20x. That's a catastrophe. I lost a total of 4000€ so profit again plus 300€ from me. This is not normal anymore!!! Stay away from online casinos.. very scripted and manipulated!! Better do something nice with the money.. like vacation or buying things. I will delete myself there. Don't feel like it anymore.. have a lot of experience with OC but nowadays.. you don't have a chance of a big hit. Very sad.. that has nothing to do with luck anymore.. the casinos always say the same thing that the rtp quota is from the slot provider. pragmatic play has never had anything to do with it!!! Bye bye magical spin!!
      • Live chat in German
      • Fast payout 3 days
      • verification
      • After winning.. only loss
      • Rtp very low
      • No player protection
      • 4 years ago
      Do not waste your time to making account here you will not recvie activation mail
      • Do not waste your time to making account here you will not recvie activation mail
      • Do not waste your time to making account here you will not recvie activation mail
      • 4 years ago
      Don't pay. They stole 100 euros from me. They only leave one method of withdrawal and this one always gives an error. And nobody solves and pays me. I lost 100 euros. I do not know what else to do . Only God .
      • 4 years ago
      Good website, lots of game providers, and daily bonuses you can use with depositing money or using their potion points system to redeem different free spins/money.


      I'm not too fond of the live chat. It seems like they aren't quite willing to help the player but rather annoyed if you try and talk with them. Their player confirmation KYC takes over a week, and the withdrawal process is way too long, 3-4 business days. I do not recommend this casino to anyone.



      I do not recommend this casino to anyone. It's a waste of time long withdrawal/confirmation process, and pretty much would scam you out of your deposited money/winnings in the end.

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