simplyme's reviews

Casino Guru

We want players to understand gambling.

4 weeks agoOriginalTranslation
I have to revise my first impression here. I deposited again and I was surprised by the friendly and helpful support and offers. I have to say that I like the casino with its VIP program, the bonuses and the pleasant atmosphere. I played for many hours and all in all I had a positive result. The slots now run without stuttering or glitching and I have played a few slots I experienced a very high RTP. Now I'm waiting for the verification and I'm hoping for a quick positive outcome here too
Update, verification took 2 days, withdrawal to my bank account in seconds.
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  • Game selection
  • Friendly support
  • Above average RTP
  • VPN allowed
  • Too few deposit methods
Automatic translation:
DelOro Casino
4 weeks ago
Dear Simpleme,

We are absolutely delighted to hear about your recent experiences at Del Oro Casino! Your revised impression and glowing review have truly made our day.

Firstly, congratulations on your impressive win of €2400! It's fantastic to see your perseverance and enjoyment in our casino rewarded in such a significant way.

We are thrilled that your second deposit brought you into contact with our friendly and helpful support team, as well as our enticing offers. Providing exceptional customer service and exciting promotions is at the core of what we do, and we're delighted that you found these aspects of our casino to your liking.

Your positive feedback regarding our VIP program, bonuses, and overall atmosphere is greatly appreciated. We strive to create a welcoming and rewarding environment for all our players, and it's wonderful to hear that you've had such a satisfying experience.

Furthermore, we're pleased to hear that our efforts to improve the performance of our slots have not gone unnoticed. Ensuring smooth gameplay and a high return to player (RTP) ratio are key priorities for us, and we're thrilled that you've enjoyed your time spinning the reels.

Lastly, we're overjoyed to learn that your verification process was completed efficiently, and your withdrawal to your bank account was processed in seconds. Providing quick and hassle-free transactions is a top priority for us, and we're thrilled that we could meet your expectations in this regard.

Once again, congratulations on your fantastic win and thank you for your kind words and support. We look forward to welcoming you back to Del Oro Casino for many more enjoyable gaming experiences in the future!

Warm regards,
Del Oro Casino and Sportsbook Team
3 months agoOriginalTranslation
Terrible casino, the page lags, when you move around in the menu it takes time and everything jerks, just as terrible when changing games. I didn't even plan on coming back here but today I got a text message saying I have a gift in my account, OK I'll go and check, except for a deposit bonus and this loot box there was nothing there. I chose the 75% bonus and make the deposit....bonus not there!!!! Contacted chat support and it took him 15 minutes to tell me that I had chosen the loot box that contained 20 free spins or a €2 bonus without a deposit, which is absolutely not true. He didn't come to my attention, insisted on the loot box and I didn't feel like it anymore discuss. I then had a really bad time playing BTG Millionaire...absolute rubbish!!!! Like all deposits in all games I only see red!!! I'm not Russian, they win big here!! I can't play many games here; they simply don't work or are banned in my country. It's shameful the way I was treated as a depositor here. The bonus conditions are bottom drawer, the VIP program is just as bad, you have to deposit €1000 and get higher!!! absolutely no level!
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  • Nothing more
  • Lots of spam emails and SMS
  • Bad support
  • Customer-unfriendly, unprofessional
  • Play RTP ridiculous
Automatic translation:
Daddy Casino
3 months ago
Hello there,

We apologize for the inconvenience and thank you for your feedback. We sincerely regret that your experience of using our casino has been negative and we want to consider your feedback more carefully.

We understand that technical issues such as page loading delays and menu lags can seriously affect your comfort when playing. We take this into consideration and are working to improve the performance of our game portal.

Regarding the error with the bonus selection, we sincerely regret the misunderstanding. Your feedback helps us to identify weaknesses in our service, and we will take the necessary steps to prevent similar situations in the future.

We value each and every one of our customers and strive to provide the best gaming experience possible. Your feedback will be forwarded to our relevant departments for further analysis and we will take steps to improve our services.
3 months agoOriginalTranslation
Bonus conditions bottom drawer!!! But at least if you play with a bonus there are winnings, real money is ripped off in deadspins mode... managed to wager the bonus twice, it is capped at 10xbonus and converted into real money, that was a total of €550 with this real money it only goes downhill!!! There is nothing to be won when you deposit without a bonus. Like all NewEra Casinos, support is always available but useless and gives standard answers. I expressly warn against depositing money here, as the games here are probably fake and manipulated. With playn'go book of dead, the history is available in the original game, but this history is not available here---40€ !Zero rounds, then finally the books, I win with 20! Free spins €10!!!!
No, that has nothing to do with bad luck!!!
With a deposit of €175 plus the staked amount of €550, that's €725 in real money! I couldn't get a hit here anymore.
That should give you something to think about.
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  • Lots of games and provider selection
  • Bonus offers
  • Games are probably fake and manipulated, RTP with real money is at the lowest level
  • Support is useless
  • NewEra BV , Curacao licensed!!!!
  • Bonus offers are capped at a maximum of 10x. Bonus must be wagered 40x
Automatic translation:
3 months agoOriginalTranslation
An incredibly bad casino, the support responds slowly or not at all. The games are modified and run at the lowest level. The game history is not complete. There is no connection to the provider but via the casino server, games stutter or break down... you can do without it! Be careful people!! Cheater!!!!
  • Lots of game selection
  • Games are modified
  • Support doesn't respond at all or responds slowly
Automatic translation:
3 months agoOriginalTranslation
Attention, attention, caution !!!!!be careful. this casino is pure fraud, over €100 deposited, nothing and zero!!! They blocked my account after my complaint....I had some inconsistencies and also sent the screenshots and wanted an explanation, they wanted to check it, now my account is closed!!!! Over €100 wasted
  • Looked nice, looks are deceiving!!!!
  • Bad support
  • No license
  • No company information
  • Rigged games
Automatic translation:
3 months agoOriginalTranslation
All in all, a clear casino with unfortunately little selection of games, a few of my favorite games are available. I think it's a shame that the welcome bonus is capped. I was able to make winnings with my deposits, which unfortunately were punished again with 0 rounds. The support is friendly and helpful. We could clear up any ambiguities, but unfortunately they were only empty promises because of repeated occurrences.
I have now been lied to several times here and have permanently closed my account and they continue to lie, there is no cashback!!! Funny answer who cares????

Read moreRead less
  • My favorite games are available
  • Friendly support
  • Little game selection
  • Games appear modified
  • Support lies kindly
Automatic translation:
Scooby Bet Casino
3 months ago
HI
thanks for your review

We understand your frustration over the loss and are very sorry! Luck doesn't always turn on your side!

We pay out over $25,000 in winnings per day. We hope you can come back and be part of this list!

We have a SUPER BONUS WORTH OF $75,000 for you. YOU HAVE 6 CHAIN BOUS TO COMPLETE IN ORDER TO WIN THIS AMOUNT!
Request information in chat!

Our friend! We love you a lot! You are the nicest woman in the world!

CASHBACK ACTIVATION FROM THE SECOND DEPOSIT

CASHBACK 3% with total deposits of $1600.00 (30% real account + 70% account bonus + 30 free spins BONUS - MAXIMUM WIN $320 - WAGERING 40)
CASHBACK 7% (MINUS 3% if already used) with total deposits of $2500.00 (40% real account +60% bonus accounts + 50 free spins BONUS - MAXIMUM WIN 500$ - WAGERING 40)
CASHBACK 15% (MINUS 3% and 7% if already used) with total deposits of $4000.00 (50% real account + 50% account bonus + 80 free spins BONUS - MAXIMUM WIN $650 - WAGERING 40)
CASHBACK 35% ( MINUS 2/5/8/15% if already used) with total deposits of $8000.00 (70% real account + 30% account bonus + 150 free spins BONUS MAXIMUM WIN $800 - WAGERING 40

VIP: DEPOSITS OVER $10,000 CUSTOM CASHBACKS!
4 months agoOriginalTranslation
It's better not to play here!!!! The casino fakes the games, the RTP is underground... dead spins non-stop. After a small win with bonus money (which has to be risked) nothing came, real money is eaten by hungry slots!!! The support is passive and mostly not reachable.Absolutely dubious and fraudulent!!!After winning €450, I couldn't make a single profit with this money, all games are bad. Chat wont help with nothing. They are criminal offshore fraudsters and the justice system is involved.
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  • Large provider and game selection
  • Support passive
  • Few deposit methods
  • RTP below level, fake games, run strangely, crash, glitch and stutter.
Automatic translation:
4 months agoOriginalTranslation
Shabby casino! The games run at the lowest level, I suspect they are bad. There were winnings but unfortunately only in bonus mode, nothing more after that!!! BTG runs through Evolution Games, playn'go has no history in the game, absolutely no-go!!!! Support tells the fairy tales about changing browsers etc. and is very unfriendly and dismissive. I can't recommend it!!!!
  • Playn'go is unfortunately fake
  • RTP at the lowest level
  • Support dismissive and lying
Automatic translation:
4 months agoOriginalTranslation
Highly recommended!!This casino leaves nothing to be desired! The site is clearly laid out, you can find what you are looking for, a wide range of providers and games. If you love bonus offers, you have a large selection here, there are tournaments, jackpot games, and a VIP program. I was also impressed by the fast, professional and friendly support .The verification was relatively quick, less than 24 hours after all the required documents were submitted, my first payout is in process.
Be careful, things go downhill after a payout, and I also suspect that data is being passed on here. I received 100 copies of casino advertising emails! My research showed that the advertised casinos are directly related to JACKTOP.
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  • Bonus offers
  • Good diverse game selection
  • Super friendly professional support
  • Can't find anything
  • Dead after payout
Automatic translation:
JackTop Casino
4 months ago
Hi there,

We are delighted to hear that you've had such a positive experience with our casino.

We take pride in offering a wide variety of games from different providers, ensuring that there's something for everyone to enjoy. We're also thrilled to know that you've had a positive experience with our bonus offers, tournaments and games. Providing a range of exciting promotions and rewards is a key part of our commitment to delivering a great gaming experience for players.

Thank you for choosing our casino ! If you ever have any questions or need assistance, please don't hesitate to reach out to our support team.

Kind regards,
JackTop Casino.
4 months agoOriginalTranslation
Great casino, all in all a large selection of games, friendly and respectful support. Verification in 30 minutes!!! Unfortunately, it is no longer possible to play with fair play after a payout, the slots are set to 0 and that is officially and regulated according to support.curacao license...people open your eyes!!!Casino Guru rating is exactly right.
  • Large selection of games
  • Bonus offers
  • Friendly support that is always available
  • Nice, clear site, games run without problems
  • Nothing found
  • After a payout, it's just a bad game
Automatic translation:
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