Lucky7even Casino - general discussion (page 3)

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Let us know if you need any assistance, please.

No, 220 euros remained from 1200. Unfortunately, I have never withdrawn money there and I was very angry about it because I rarely withdraw money and continue to play often and then still have money. The support just said that doubling up several times would be a violation, nothing more. They know that very well. No need to lie. Never experienced anything like that in the middle of the game. It is not legal. I am just stupid to play at such casinos. They rip you off.

I wouldn't call it stupidity; everyone just wants to try their luck. It is, of course, always better to play at some safer casinos, but we cannot guarantee that everything will go smoothly all the time.🤷‍♀️

If you decide to ask for some help from our complaint team, do not hesitate, and I am sure they will do whatever is possible to solve it.

I urgently need help, my passport is blocked in Germany. I was addicted to gambling and played in arcades. However, when I came across the online casino by chance on a cashwin website, I was surprised that I could deposit and play there. I started gambling online in December. It creeps in now and then, then more and more often and until it ran out of steam. Online casinos are 10,000 times more dangerous than arcades. I have lost my entire fortune, lost everything and have an extreme urge to gamble. I don't know what to do anymore. How is it possible to protect myself in this area so that I no longer have the option of playing online in these casinos in Curacao, Cyprus and so on. I am so very unhappy about this behavior and how much I have changed.

I am sorry to see someone struggling with addiction. I know it's probably not very helpful, but I would try to seek some professional help so that I could correct it over time. I would try to self-exclude myself from casinos and I can also help with the fact that we have started working with BetBlocker a UK-registered charity providing a free service to support people worldwide. You can find more information about our initiative here (https://casino.guru/global-self-exclusion-initiative) and about BetBlocker here (https://betblocker.org/).

BetBlocker is quick and easy to install on multiple devices, taking just 2 minutes. Once installed, it blocks access to over 84,200 gambling websites and runs quietly in the background. The service can be used anonymously and helps individuals manage their access to gambling safely and appropriately, whether that means complete restriction or limiting access during vulnerable periods. 

Additionally, BetBlocker includes a list of 824 gambling information sites. These sites primarily inform users about and advertise gambling services. You can choose to include these sites in your restriction by ticking a box. However, if you have an ongoing complaint against a gambling operator, do not check this box, as it will prevent you from accessing the Casino.Guru website as well.

Maybe also this can help you- Responsible gambling and here you can find also some help lines or contacts which could be meaningful in this process.

Hope you can sort it all out and one day you say yourself that you did it and solve something that was hard.

I wish you all luck in the world. ☘️

Tom, the manager that everyone would like, I am writing this review because my manager, Tom is really special, he always manages to solve the problems if there are any, he was able to help me in an excellent way for the verification of my account, he is always available and professional. I play at this casino because I trust him. Thanks Tom

Hi there.

I bet every casino could use such Tom among their ranks! Every honest feedback is appreciated. Could you also share something more though? Let's say something about the casino in particular. Something others would find handy. For example, how quick the casino is with handling withdrawals. What payment option works best for you, and so on.... 🙂

I personally find this site very very very correct, professional to the max, with high level collaborators, such as Tom precisely, I name him because I have often contacted him via whatsapp, I ask for even the smallest thing that is not clear to me, and he is ready to answer in a very kind, clear and simple way, so it is strange what I read, surely there is something unclear on the part of the writer, I guarantee you, that from the first moment that I was part of this site and up to today nothing inconvenience has happened to me, indeed I am satisfied with everything, even the winnings, especially the withdrawals, a very important thing, in record time and I show you here with screenshots, and then the bonuses that from this site, are many, I have also won with the bonus, I have converted it into real money, and then always with these I have also won the jackpot, so anything can happen, as well as I have also lost, but you know, it is part of the game but I guarantee you that losses and winnings are a good balance it takes a bit of patience, trust and a pinch of luck.. I recommend it.... echo the small deposit I made and the winnings I had, then the withdrawals are on the dates, precise and fast and very correct Satisfied

Hi!

It's always enjoyable to meet a satisfied player! We truly appreciate you taking the time to share your experiences with this casino - including the review 😉.

What I truly admire is that you did mention gambling is about being lucky from time to time. Sounds very reasonable to me. Could you please tell me how long you have been happy with this casino? Do they offer any sort of loyalty system?

Yes they do have a loyalty program and U get a specific person who is Ur "Manager". My last manager was prompt and generous I have a new one now and we'll not so great takes nearly a whole day to respond and is minimalastic with bonuses, again it's just pot luck !

I love the casino there my favourite games and the graphics I like to not too bright and in your face, I haven't had the luckury to withdrawl yet and verification is a bit tricky but it still available. Personally I'd like a job being one a the people on the chat to help others out of well I can dream.... Good Luck !!

Good evening, thank you for asking me and I will answer that it is a manager called Tom, a wonderful guy, very polite and very professional, a manager available at any time, he responds immediately and does not leave without being sure that he has done everything he had to do, and I am satisfied with everything, in reality at the beginning as always happens I was a little upset, but it was him who with the patience of God 😉 made me understand the opposite, and I am very happy, it's been almost a year even more and nothing has ever happened to the contrary, he always like the first day and now with his professionalism he continues to be present..

Have you tried to apply for this kind of job, though?

Thank you for your insides. It is nice to see how happy you are there.

Hello

I have been contacted by a vip manager from the casino lucky7even on WhatsApp to open an account and offered me a bonus 200% plus 200spins. I opened an account and I deposited a 100 CAD after successful deposited my account got closed right away. I have contacted the customer support and the vip manager and informed them regarding the issue but they didn't solve the issue and didn't refund my money back to my credit card, and I'm still waiting.

Hey, in that case I would definitely file a complaint right away and I see that it is currently waiting for a review from our team. I don't think this is normal for a casino to basically invite you to play and offer you a bonus and then close your account right after you deposit and not even communicate with you. 

So we'll have to wait and see what our team finds out, but if the casino does get back to you, be sure to let us know. 

I hope the situation will be clarified.

Today I had a case that left me speechless.

I deposited and wanted to use the 2nd welcome bonus,

which was not credited to me.

When I contacted the chat, it was claimed that my account

flagged as a duplicate account.

Of course, that's complete nonsense. I don't do such nonsense.

Of course, I immediately lodged an objection.

A lot has happened to me over the years, but this is a first.

The whole thing is very strange...

Hi, it's quite strange if you say you've never played here before. Sometimes it happens that players forget that they had an account there if they haven't played in a casino for a few years. 

However, if you need help from us, feel free to open a complaint.

On the other hand, if you're dealing with a casino, let us know if you've managed to resolve it.

Thanks.

I verified myself with the chat

and the restriction was later lifted.

So everything is good!

I'm so happy for you. Maybe it was just an internal error or the casino had to check if your account was flagged. 

So as long as everything is in order, it's positive.

If you have any other experiences from the casino you can share. 🙂