Lucky7even Casino - general discussion (page 3)

You don't need to send anything yet. Just try to file a complaint here with our team, and they will let you know what to do next. Please use this link to do so.

Here in this article, you can read everything about our resolution center if you'd like to be more informed about what to expect.

Let us know if you need any assistance, please.

No, 220 euros remained from 1200. Unfortunately, I have never withdrawn money there and I was very angry about it because I rarely withdraw money and continue to play often and then still have money. The support just said that doubling up several times would be a violation, nothing more. They know that very well. No need to lie. Never experienced anything like that in the middle of the game. It is not legal. I am just stupid to play at such casinos. They rip you off.

I wouldn't call it stupidity; everyone just wants to try their luck. It is, of course, always better to play at some safer casinos, but we cannot guarantee that everything will go smoothly all the time.🤷‍♀️

If you decide to ask for some help from our complaint team, do not hesitate, and I am sure they will do whatever is possible to solve it.

I urgently need help, my passport is blocked in Germany. I was addicted to gambling and played in arcades. However, when I came across the online casino by chance on a cashwin website, I was surprised that I could deposit and play there. I started gambling online in December. It creeps in now and then, then more and more often and until it ran out of steam. Online casinos are 10,000 times more dangerous than arcades. I have lost my entire fortune, lost everything and have an extreme urge to gamble. I don't know what to do anymore. How is it possible to protect myself in this area so that I no longer have the option of playing online in these casinos in Curacao, Cyprus and so on. I am so very unhappy about this behavior and how much I have changed.

I am sorry to see someone struggling with addiction. I know it's probably not very helpful, but I would try to seek some professional help so that I could correct it over time. I would try to self-exclude myself from casinos and I can also help with the fact that we have started working with BetBlocker a UK-registered charity providing a free service to support people worldwide. You can find more information about our initiative here (https://casino.guru/global-self-exclusion-initiative) and about BetBlocker here (https://betblocker.org/).

BetBlocker is quick and easy to install on multiple devices, taking just 2 minutes. Once installed, it blocks access to over 84,200 gambling websites and runs quietly in the background. The service can be used anonymously and helps individuals manage their access to gambling safely and appropriately, whether that means complete restriction or limiting access during vulnerable periods. 

Additionally, BetBlocker includes a list of 824 gambling information sites. These sites primarily inform users about and advertise gambling services. You can choose to include these sites in your restriction by ticking a box. However, if you have an ongoing complaint against a gambling operator, do not check this box, as it will prevent you from accessing the Casino.Guru website as well.

Maybe also this can help you- Responsible gambling and here you can find also some help lines or contacts which could be meaningful in this process.

Hope you can sort it all out and one day you say yourself that you did it and solve something that was hard.

I wish you all luck in the world. ☘️