Lucky Legends Casino - general discussion (page 7)

Hello! I'm am posting here hoping to get some assistance in receiving a redemption request from the Lucky Legends Casino App. I requested a redemption for 500.00 that I won on 6/24/2024. I only emailed them once to check on the status and noticed two days ago(7/17/2024)that the request was denied due to inconsistencies with my account. I made sure I followed all the rules and regulations so that I might avoid this issue. Today I noticed that the funds were back in my Casino funds account and have since, requested another redemption. I have all emails that I've sent and received saved as well as screenshots of my requests. If someone could assist me in this, I would greatly appreciate it.

Joshua M.

Hello, it has been going on for quite a long time and we give casinos 14 days to send money to the player. But if there were some inconsistencies with your account what exactly does that mean ? What payment method do you use to withdraw ? 

Of course, if you don't know what to do next and how to resolve this situation with the casino, you can file a complaint with us.

You can do so at this link. ⬅️

Will you do it?

Oh, they are so dodgy.Currently have an open case through another arbiter for LL shortchanging my withdrawal.

Hmm, could you say a bit more because neither I nor the other players seem to get much out of what you wrote. I see that this is about your withdrawal, which you probably haven't got yet. What is the casino's reason and how long have you been waiting ? Where did you report them ?

As of now nothing is resolved. I made a whole new account. And they are still saying it's not the right account. It's a checking account through my bank. With just my name on the account. Then they say they need pdf copy of my bank statement which matches the new account. So I sent that. Everything is legit and they are still telling me no.

I see that this has been going on for quite a long time and you did the perfect thing by lodging a complaint. 

I know this is certainly not pleasant at all and if you made a new account to withdraw money and it wasn't even enough for the casino to send it to you, we'll see what we can sort out and we'll be able to help you.

If you say nothing has changed, then we'll have to wait for further developments. 

I hope it turns out well.

Regarding my most recent withdrawal.

14.jun Withdrawal request

2.July Withdrawal request approved

It was carried out on 24.july btc.

It takes approximately 30 business days.

Still, it's good to get the money out.

If that one thing were not a problem, then "all is well."

No matter how good the rest of it is, a casino that won't pay out is not a casino.

That was a really long wait, indeed. Have you ever learned what caused the delay, though?🤔

May I ask if you continue playing at this casino now?

26.July I applied for an additional 1000 USD withdrawal. I will wait patiently.

What causes the delay?

The casino rules.

I was told it could take up to 12 business days after my withdrawal request is approved.

So if it's not approved, I don't know how long it will take.

But they responded to my support properly. And I was finally able to withdraw my money. That alone makes me happy.

Yeah, we usually give casinos 14 full days to process the withdrawal. It may take a few days, especially when it comes to the first one and the verification needs to take place. I don't want to say that that is okay, though, when a casino takes this long to approve it. It's just that they need to go through all the documents, and it could happen that some obstacles get in the way.

I hope that they will be able to pay your money as soon as possible and I am glad that you're happy. Let us know, for sure, how this last withdrawal goes.

Things are starting to look ominous.

On July 23rd I requested a withdrawal at our sister casino, cryptoLoko Casino.

2.This is almost the same amount as what I applied for at Lucky Legend on July 2nd.

The withdrawal made on 7/24 may have been from cryptoLoko.

CryptoLoko support gave me that transaction ID.

I believe that withdrawals from RTG casinos take time, so I thought that the withdrawal on 24.July would be from Lucky Legend. However, there is also the possibility that it will be cryptoLoko.

The transaction ID can be seen by anyone who knows my address.

Maybe cryptoLoko is lying.

to worry.

So do I understand correctly that you made a withdrawal request from two casinos at the same time? Is that right? Did you receive any of those? Sorry, I couldn't understand well.🤷‍♀️

If there is anything we can help with, just let us know, please.

That's right. I applied for withdrawal to two places.

And CryptoLoko withdrew almost on the same day.

And Lucky Legend was withdrawn this morning. It seems like it was forgotten, but I'm satisfied that it was withdrawn.

I was surprised at how fast CryptoLoko was at withdrawing money. I think it was just a coincidence.

Thank you for clearing that up. I am glad that you've managed to get the money from both sites. Coincidence or not, it is really nice how fast it was processed. Right?😉

Do not forget to leave your reviews about this experience. Will you?🙂

I'll review it later.

It is unlicensed and withdrawals can be slow, but apart from that it is not a bad casino.

Thank you in advance for sharing.😉

Hey there, are you still considering the review?

It would be a shame not to pass on such handy feedback. No pressure, though.

Have a good one!

I like this casino very rarely do I lose

Hey, I'm so glad you like the casino. You win a lot, don't you ? Do you have any screenshots of such wins ? Do you have something that is not present in other casinos just here and do you appreciate it ? 😁 

I gave lucky legends my I'd before they already verify me so why now. When I'm only trying to deposit 80.00 I gave my I'd. Gave spectrum bill. Gave. Chime bill from bank still. Saud cant verify me when ya already did