You didn't get your payout until after 4 days, at what time, if I may ask? I just said that when it comes to money, the fun stops with me if you keep my money that doesn't belong to you. Again today is the 4th working day tomorrow through Tuesday do not pay out Monday is a holiday. Don't tell me anything about online gambling here
I agree with you that the customer service doesn't make an effort, I didn't get an email from the alleged manager. I've never heard such nonsense from customer service. One of my mistakes was that I didn't read the terms and conditions or later not all DAMA NV casinos have them the same terms and conditions I looked at the 4 pieces
As the colleague just said, this has nothing to do with being patient, it's about kidding and putting off the casino and customer service for nothing else. According to the terms and conditions, they have the obligation to process the money immediately after 48 hours, it says so in there
We just have to wait and that's it. Most Dama casinos are great, but there are other cases. For example, Casino Token - one of the worst casinos I've played at and it's still in the Dama NV network. Maybe LazVegas is a similar casino
I think even when I get my money they won't see a cent from me it's that simple, the Axecasino is also said to be very good, for example I've only heard positive things. Let the other beginner experts chat here who got their money and still say 300 euros ridiculous. 300 euros is a lot of money
Damn, I just had to go through the whole conversation just to figure out what's going on here. I may overlooked some important facts, but if I understand it correctly, phein67 is waiting for 300 eur to be paid for 4 days and others try to explain that it's not so long period of time?
There's really no reason to use so bad language because of such a small issue. I understand that people want their money as soon as possible when they withdraw them. Some people say "how come my deposits are instant, but withdrawals take days"? The thing is - most of deposits aren't instant and you play with money that the casino gave you so you can play immediately even though the casino needs to wait sometimes for a few days until the deposit reaches their account.
I've been in the business for enough time just to know that some withdrawals can take longer, but whenever it's over 14 days, then it's just strange. I also know many casinos have issues with banks and payment providers when it comes to sending money to Germany (because of the gambling regulation there).
So it's simple as that. The casino will most probably pay or they'll may request additional documents for further verification, but it doesn't sound like a big issue you should argue here about to be honest.
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