K8 Casino - general discussion (page 2)

We do not know why it was rejected.

k8casino is not really live support because it takes up to 24 hours to request a response from the funding department. So I did not ask.

k8 takes a long time to contact the department.

It is clear that you will not receive a response from k8casino to submit a claim.

It's sad!

Without a working communication channel, how can anyone resolve an issue?

I'm also sorry to see the complaint is about to be closed due to the casino's unresponsiveness. Something must have happened, its reputation was so high, I don't understand. 🤔

I don't know what kind of screening criteria they use, but I consider this casino to have a low level of safety.

Support, as mentioned above, is slow to respond, and sometimes even downright rude.

Also, there are a lot of problems with deposits and withdrawals, and there have been many complaints.

Why the safe rating?

Can I make another claim to a casino that did not respond?

I was asked to make a chargeback, but it is impossible to apply for a chargeback because their account is frozen. I am sure k8casino knows that and is telling you that.

Hi, I am sorry to see that the case has finally remained unresolved. The casino has been given black points so if it continues to not resolve the complaint then its rating will decrease. 

As for your request, would you like to file a complaint against another casino ? Of course, if it's as you describe, you can open another one and our team will look into it. What casino is it ? 

K8casino

I got it. Of course you can file a complaint if you have another problem. I would be very curious to see if this one would be resolved. Anyway, if you go ahead, let us know. I'll be quite interested. 

Hi everyone! My name is Chie, i'm here to look for a player to our site. Our casino frequently runs exclusive promotions, bonuses, and rewards for our players, giving you a chance to win big.

You can explore first our casino and register here for free

also you can play for fun if you want to try it.

Hi

Your site shows the below… 🤔

Are you in any way a casino representative when you recommend this casino or do you work here ? 

I would like to warn you that links of this type are not allowed on the forum, so it would be nice not to post them. 

I found this again and according to our website the casino has a curacao license. 🤔

Can I file a claim here for non-payment of affiliate commissions?

No, sorry, we don't deal with such complaints, but I know about 2 website that are focusing on this:

https://www.gpwa.org/forum/forum.php

https://www.affiliateguarddog.com/community/categories/casino-affiliate-forums.56/

Hi, I have a question, I'm on the fourth account opened under the same name and verified with the same documents, despite the fact that I told them I had problems with the game. My question is if I can ask for any compensation for all the harm done and for all the money lost. Around €6000

Hello, do you mean that you have already self-excluded yourself from the casino in the first case and still managed to create an account in your name and verify yourself in the casino again ? I don't understand that, if that's the case, how you could have verified yourself with the same documents and the casino did nothing. 

I would definitely try to file a complaint with us and our team would look into the whole situation. I'm not saying you will 100% get money but at the very least they will investigate and try to help if possible. 

If you are interested, just click on this link ⬅️

Are you in ?

I'm in, I find it unacceptable that you agree to reopen and verify my account with the same documents as if nothing had happened, and in each account I lost considerable amounts to myself

Good,

Just please remember that we are a forum that is impartial and provides assistance to players who are having difficulties, not the casino. We will therefore make every effort to assist you; however, if you truly want the casino to know, you should direct the message to them.

In any case, from what I saw in the complaint, this matter really needs to be addressed and investigated. Thus, please provide all relevant emails or screenshots you have at your disposal to Kristina through the complaint.

I think casinos allowing a "quick" registration process are considerably more dangerous to vulnerable players because the number of details needed to register another account is pretty limited.

What is your opinion on that?